Salesforce Implementation and Integration Lead, Ford Energy

In this position...

This is a high-impact IT delivery leadership position. As the Salesforce Implementation and Integration Lead for Ford Energy IT, you will drive both the functional delivery and the technical orchestration of our core sales and service platform.

In this role, you will be the recognized technical authority responsible for standing up Salesforce capabilities while ensuring they are seamlessly integrated into Ford Energy's broader enterprise ecosystem. You will drive the technical direction and engineering best practices across multiple IT and engineering teams, building architectural consensus for key integrations while actively mentoring peers to elevate collective technical capabilities. You will act as the bridge between business strategy and complex technical execution, coordinating closely with business leaders, managing our System Integrator (SI) partners, and collaborating with ERP and middleware teams to design and execute robust, real-time integration architectures.

Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford's century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems.

We are not just building batteries; we are building the infrastructure for the next generation of the American grid. Why Ford Energy? At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands.

What you'll do...

1. Functional Delivery & Business Alignment

Business Alignment:
Coordinate with Sales and Service business leaders to translate customer journeys and operational workflows into scalable Salesforce requirements.

System Integrator (SI) Management:
Serve as the primary technical lead coordinating external SIs, ensuring deliverables meet Ford's standards for quality, timeline, and security.

Strategy & Policy:
Interpret, administer, and execute IT policies and operational procedures for the Ford Energy Salesforce team, establishing performance standards and managing project budgets.

2. Integration Architecture & Systems Design

ERP & Systems Integration:
Collaborate with ERP IT leads to design and implement robust integrations for critical data flows, serving as the prime advisor to senior IT leadership on integration roadmaps and capabilities.

Integration Architecture:
Define and govern API strategies, data synchronization rules, and integration patterns using enterprise middleware.

3. Technical Governance & Release Management

Technical Governance:
Enforce Salesforce best practices, prioritizing out-of-the-box configuration over custom code to minimize technical debt. Proactively identify, analyze, and mitigate fundamental technical and architectural risks across the platform.

Release Coordination & Operational Resilience:
Oversee environment management, CI/CD deployment pipelines, and end-to-end testing across Salesforce and connected systems. Anticipate operational and delivery bottlenecks, developing preventative measures and system roll-back strategies to ensure zero disruption to core Sales and Service operations.

What you'll do...

1. Functional Delivery & Business Alignment

Business Alignment:
Coordinate with Sales and Service business leaders to translate customer journeys and operational workflows into scalable Salesforce requirements.

System Integrator (SI) Management:
Serve as the primary technical lead coordinating external SIs, ensuring deliverables meet Ford's standards for quality, timeline, and security.

Strategy & Policy:
Interpret, administer, and execute IT policies and operational procedures for the Ford Energy Salesforce team, establishing performance standards and managing project budgets.

2. Integration Architecture & Systems Design

ERP & Systems Integration:
Collaborate with ERP IT leads to design and implement robust integrations for critical data flows, serving as the prime advisor to senior IT leadership on integration roadmaps and capabilities.

Integration Architecture:
Define and govern API strategies, data synchronization rules, and integration patterns using enterprise middleware.

3. Technical Governance & Release Management

Technical Governance:
Enforce Salesforce best practices, prioritizing out-of-the-box configuration over custom code to minimize technical debt. Proactively identify, analyze, and mitigate fundamental technical and architectural risks across the platform.

Release Coordination & Operational Resilience:
Oversee environment…