Product Operations Lead

Overview

In this position...

The Digital Cabin Product team is looking for a self-starting Product Operations Lead to drive tactical execution and operational discipline across our development lifecycle. You will lead the intake and dispositioning of new work across 2+ product groups, while holding teams accountable to established SLAs and delivery timelines to ensure consistent product progression. While the core of this role is rooted in rigorous execution and process management, you will also have the opportunity to apply creative problem-solving to refine workflows and eliminate operational bottlenecks.

As the connective tissue between technical execution and executive strategy, you will ensure our product engine runs efficiently to hit strategic milestones.

Lead intake and disposition of new work across multiple product groups. Ensure teams meet SLAs and delivery timelines to maintain steady product progression. Drive tactical execution and operational discipline across the development lifecycle. Identify and remove operational bottlenecks and continuously refine workflows to improve efficiency. Act as the link between technical execution and executive strategy to support achievement of strategic milestones.

• Bachelor’s Degree in Business, Technology, or related field.
• 5+ years of experience in Program Management, Product Operations, or Technical Project Management, specifically managing a portfolio of 3+ concurrent, high-priority work streams.
• 5+ years of experience navigating matrixed organizations with 1,000+ employees, with a proven track record of managing dependencies across multiple distinct functional departments (Engineering, Design, Legal, Finance).
• 3+ years of Advanced Jira experience, including experience creating custom workflows and automated reporting suites.
• 3+ years of managing a Digital Product Roadmap.
• 3+ years of Data-Driven decision-making experience defining and tracking core product KPIs and building automated executive-level dashboards that visualize health, velocity, and budget allocation.

• Experience in Product Operations or a Product Manager support role.
• An understanding of the automotive or connected services industry.
• Certifications in project management (CAPM, PMP) or agile methodologies.

This position is a salary grade 6-8 and ranges from $74,300 - $166,200. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Visa sponsorship is not available for this position.