IT Infrastructure Analyst

IT Infrastructure Analyst

Alamo Group Inc. is currently accepting applications to fill this position at its Corporate Headquarters in Winn, Michigan (Morbark location).

The IT Infrastructure Analyst plays a critical role in connecting business stakeholders, processes, and technology to drive organizational improvement. This position is responsible for understanding business needs, translating requirements into actionable solutions, and supporting major technology initiatives. The analyst enables efficiency and innovation by bridging the gap between technical teams and business objectives.

• Partner with business stakeholders to understand needs, pain points, and improvement opportunities.
• Gather, analyze, and document business and technical requirements, workflows, and user stories.
• Translate business needs into clear functional and technical specifications, including considerations for infrastructure, integration, performance, and scalability.
• Support major initiatives such as:
  • ERP modernization and cloud migration
  • CRM/customer portal implementations
  • IoT and Industrial IoT connected‑equipment technologies
  • Manufacturing execution system (MES) enhancements
  • Product configuration and order‑to‑delivery improvements
• Collaborate with project managers and technical leads to help define scope, timelines, and milestones.
• Facilitate user acceptance testing and support operational readiness, rollout, and adoption efforts.
• Work with data teams to define reporting requirements and validate data.
• Act as a liaison between business functions and IT delivery teams focusing on scalable, secure, and supportable solutions.
• Partner with infrastructure and platform teams to understand system architecture, dependencies, and operational considerations.

• Strong skills in requirements gathering, process mapping, and documentation.
• Foundational understanding of enterprise IT environments, including infrastructure or cloud platforms.
• Experience with ERP, CRM, or related enterprise business systems and platforms.
• Analytical mindset and strong problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to identify, document, and communicate non‑functional requirements such as availability, performance, reliability, and scalability expectations in support of business initiatives.
• Ability to consider and document security, risk, and operational readiness impacts as part of requirements and solution planning.

• Leading Change / Change Management – ability to drive improvement of the team, division, and corporate goals through people, balancing change and improving business performance.
• Leading People / Teamwork – design and implement strategies that maximize employees’ potential and foster high ethical standards.
• Communication – explain, advocate, and express facts and ideas convincingly, negotiate, develop networks, identify issues impacting work.
• Business Acumen – understand and interpret business financials and metrics, utilize latest strategies, focus on outcomes, acquire resources effectively.
• Results Driven – make timely and effective decisions, produce results through planning, implementation, evaluation of business metrics, stressing accountability and continuous improvement.

• 3 years of Business Analyst or IT‑related experience, with exposure to IT administration or enterprise technology environments.
• Experience in manufacturing, industrial equipment, or complex engineered‑to‑order environments.
• Bachelor’s degree in Business, Information Systems, Engineering, or related field, or equivalent professional experience preferred; experience considered in lieu of formal education.
• Exposure to cloud platforms such as Microsoft Azure, networking, identity, or infrastructure services.
• Interest in developing technical skills in infrastructure or cloud engineering.
• Experience working with infrastructure or operations teams.
• Knowledge of Agile, Scrum, or SAFe frameworks.
• Exposure to Industrial IoT (IIoT), cloud platforms, or core IT services (e.g., identity, connectivity, monitoring, or data analytics tools such as Power BI).

• Medical, Dental, and Vision Coverage.
• 401(k) Retirement Savings Program with Company Match.
• Paid Vacation, Sick Leave, and Holidays.
• Company Paid Short and Long‑Term Disability Programs.

EOE Minorities/Females/Protected Veterans/Disabled. Drug Free Workplace.

Alamo Group is proud to be an Equal Employment Opportunity, affirmative action employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity or expression, disability or veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing where permitted by law.