Software Engineer Commodity Senior Engineer Job Dearborn area,Michigan USA,IT/Tech

Position: Software Engineer (2) - Commodity Senior Engineer

Location:

Dearborn, Michigan
Type:
Contract
Job #103991

Position: 3D Experience Support Engineer (Level
3)

Location: Dearborn, MI (On-site)

Employment Type: Full-Time Contract

Pay: $65-68 per hour

Description: We are seeking an experienced 3

DEXPERIENCE Level 3 (L3) Support Engineer to provide advanced technical support and ensure stability, performance, and scalability of the Dassault Systèmes 3

DEXPERIENCE platform. This role serves as the highest escalation point and acts as a critical bridge between development, platform administration, and operations teams.

Responsibilities:

Act as the primary L3 escalation point for complex production incidents
Resolve issues that cannot be addressed by L1/L2 teams within defined SLAs
Perform deep diagnostics across application, database, and infrastructure layers
Debug, enhance, and maintain custom components: JPOs (Java Program Objects), MQL scripts, Python utilities, EKL rules, triggers, and business logic
Provide code-level fixes and optimization
Maintain and troubleshoot:
Data models (Type, Attribute, Relationship), Life cycles and states, Access Control Lists (ACLs), Trigger frameworks and UWA/native widgets
Conduct detailed investigations into recurring issues and system failures
Deliver permanent fixes and architectural improvements (not temporary workarounds)
Analyze logs (TomEE/Web Sphere), database execution plans, and client traces
Identify and resolve performance bottlenecks across applications and services
Interface with Dassault Systèmes support for product defects
Manage Service Requests (SRs) with detailed reproduction steps and diagnostics
Support Hot Fixes, Fix Packs (FP), and Function Releases (FR/FD)
Contribute to impact assessments, regression testing, and upgrade planning
Maintain documentation including:
Runbooks, Known issues and workarounds, and RCA reports
Enable upstream support teams and reduce MTTR

Requirements:

Bachelor's degree in Computer Science, IT, Engineering, or related field
8+ years of total IT experience
5+ years of hands-on experience in 3

DEXPERIENCE / ENOVIA development or L3 support
Experience with cloud (SaaS), on-premise, and hybrid PLM deployments
Strong Dev Ops and CI/CD exposure for PLM environments
Senior-level expertise in at least one programming language (or proficiency in multiple)
Experience supporting enterprise-scale PLM systems (1,000+ users)
Strong experience in multi-PLM environments (e.g., 3DX & Teamcenter)
Expertise in Dassault Systèmes 3

DEXPERIENCE platform (R2023x+)
Strong experience with ENOVIA and CATIA modules
Programming:
Java/J2EE, Python, JPO development
Scripting: MQL (Matrix Query Language), TCL
Web Technologies:
JavaScript, HTML5, CSS, UWA widgets
Platform Components: 3DSpace, 3DCompass, 3DPassport, 3DSearch, 3DDashboard
Application Servers:
Apache TomEE, IBM Web Sphere
Databases:
Oracle, SQL Server (query optimization & troubleshooting)
Tools:
Java applications, MySQL / Maria

DB, Ansible, Git Hub

Preferred:

Master's Degree
Background in manufacturing industries (automotive, aerospace)
Dassault Systèmes certifications
AIPGEE (or similar tools/technologies)
Dev Ops:
Jenkins, Git, Bitbucket, Artifactory
Monitoring tools:
Splunk, Dynatrace, App Dynamics, ELK

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