IT Operations Support Specialist

Akkodis is seeking an IT Operations Support Specialist for a Contract with a client in Dearborn, MI. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring smooth operation of Power Platform solutions and AI-powered applications.

Rate Range: $40/hour to $50/hour;
The rate may be negotiable based on experience, education, geographic location, and other factors.

IT Operations Support Specialist Job Responsibilities include:

• Provide technical support and troubleshooting for Power Apps, Power Automate, and Copilot Studio solutions.
• Manage and resolve incidents, service requests, and platform-related issues for end users and developers.
• Support and guide developers in building and maintaining low-code/no-code applications.
• Monitor platform performance and usage, identifying opportunities for optimization and improvement.
• Collaborate with IT, security, and business teams to ensure compliance and governance standards are met.
• Contribute to continuous improvement of support processes, documentation, and user adoption initiatives.

Required Qualifications:

• Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).
• 3-5 years of experience in IT support or engineering, with focus on Power Platform solutions.
• Hands-on experience supporting Power Apps, Power Automate, and Microsoft 365 services with strong troubleshooting skills.
• Understanding of platform governance, security/compliance, and ability to support end users and developers in a low-code environment.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Gagan.

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Pay Details: $40.00 to $50.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.