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Senior D Support Engineer; W2
Job in
Dearborn, Wayne County, Michigan, 48120, USA
Listed on 2026-06-14
Listing for:
Miracle Software Systems, Inc
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Unix/Linux, SRE/Site Reliability
Job Description & How to Apply Below
Location:
Michigan, USA (Hybrid – 4 days onsite), Local Candidates preferred.
Interested candidates can share updated resumes to:
We Miracle Software Systems are looking for an experienced 3
DEXPERIENCE L3 Support Engineer to provide advanced production support, troubleshooting, and performance optimization for enterprise‑scale 3
DEXPERIENCE platforms.
This role serves as the highest technical escalation point for the 3
DEXPERIENCE platform, supporting complex production issues, platform customizations, integrations, and performance tuning across critical PLM environments.
- Provide L3 support and incident resolution for 3
DEXPERIENCE platforms - Debug and enhance JPOs, MQL scripts, Python utilities, EKL, and Triggers
- Perform root cause analysis (RCA) and implement long‑term solutions
- Support platform upgrades, fix packs, and migrations
- Optimize platform performance and troubleshoot application/database issues
- Collaborate with Vendor on critical defects and resolutions
- 3
DEXPERIENCE / ENOVIA - Python
- MySQL / MariaDB
- Git Hub
- Ansible
- MQL & TCL Scripting
- AIPGEE
- Splunk, Dynatrace, ELK, App Dynamics
- CATIA & Dassault Certifications
- 10+ years of IT experience
- 5+ years in 3
DEXPERIENCE / ENOVIA development or L3 support - Experience supporting enterprise PLM platforms with 1,000+ users
- Strong expertise in Java, JPOs, EKL, MQL, and platform architecture
Position Requirements
10+ Years
work experience
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