Infrastructure Engineering Engineer

Server Infrastructure Engineer

V2

Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarters in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2

Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

We are seeking an experienced Server Infrastructure Engineer to join our global IT team. This role requires strong technical expertise in server hardware, out-of-band management, firmware operations, and infrastructure design. The ideal candidate will operate with a high degree of independence, take ownership of complex technical initiatives, provide guidance to peers, and contribute meaningfully to architecture-level discussions and decisions.

• Advanced Support & Troubleshooting
• Automation & Firmware Management
• Systems Engineering & Testing
• Documentation & Standards
• Infrastructure Design & Engineering
• Monitoring, Capacity Planning & Optimization
• Team Development & Leadership

Hardware Experience, Computer Hardware

Server Administration, Ansible, Server Support, Powershell

Engineer 2 Exp.:
Practitioner:
•

Experience:

10+ years of experience in server infrastructure, systems engineering, or related IT roles, with a minimum of 5 years working at an enterprise level
•

Education:

Associate's degree or equivalent work experience
• Hardware Expertise:
In-depth knowledge of x86 server hardware, specifically CPU architecture, bus architecture, and expansion cards
• Server Management:
Expert-level knowledge of out-of-band (OOB) server management systems (e.g., iLO, DRAC) and hardware management systems (e.g., HPE One View, HPE COM, Open Manage Enterprise)
• OS & Networking:
Extensive experience with Windows and Linux server operating systems; strong knowledge of TCP/IP, including DNS, DHCP, broadcast domains, and routing protocols
• Automation & Dev Ops:
Proficient scripting/automation skills (Power Shell, Python, Ansible, or similar); experience with CI/CD development, automated server builds, and REST API integrations
• Systems Engineering:
Solid experience with FMEA methodology, firmware lifecycle management, and hardware testing/certification
• Virtualization & Storage:
Working knowledge of virtualization technologies, distributed storage systems (SAN, HDFS, SSD), and containerization
• Monitoring:
Hands-on experience with enterprise monitoring systems such as Dynatrace and Netcool
• Leadership:
Demonstrated ability to lead technical projects independently and mentor team members
• Strong analytical, documentation, and problem-solving skills
• Excellent communication skills, with ability to collaborate across technical and business teams

Architecture & Cloud
• Knowledge of MS Active Directory, GCP, MS Azure, Kubernetes, and other cloud-like solutions
• Familiarity with storage systems, networking, data center facilities, and overall systems architecture
• Basic knowledge of cloud computing
• Performance tuning expertise Protocols & Security
• Knowledge of SNMP, SMTP, and MFA (Multi-Factor Authentication) methodologies
• Experience with SSL certificate management IT Operations & Management
• Experience with IT ticketing and workflow systems (e.g., BMC, Service Now)
• Experience using JIRA for workload and project tracking
• Knowledge of using and leveraging AI for automation, troubleshooting, documentation, and workflow design
• Internal certification testing methods
• Server test lab management
• Experience with server decommissioning and enterprise license management
• Vendor management experience

Associate Degree

Bachelor's Degree

V2

Soft is an Equal Opportunity Employer (EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.