Engineering Program Manager

V2

Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.

Certified with CMMI Level 3 and ISO standards, V2

Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

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Position Description:
Success as an Engineering Program Manager (EPM) requires someone who brings structure to ambiguity and drives delivery clarity across teams. You thrive in a fast-paced environment, build strong partnerships with engineering and program leaders, and ensure work is prioritized and executed with discipline. You are comfortable operating at both the strategic and tactical levels: shaping what should be worked on, aligning cross-functional stakeholders, and ensuring delivery plans, risks, and dependencies are visible and actively managed.

You communicate crisply—writing clear leadership updates and facilitating alignment when tradeoffs are required.

Key Responsibilities:

- Help drive the “system of delivery” and ensure the domain’s work is focused on the most important outcomes, aligned to VC&M strategy, and planned/governed consistently.

- Establish the structures and mechanisms that enable predictable delivery (backlog structure, planning artifacts, governance cadence, reporting hygiene).

- Challenge and de-prioritize work that does not support the strategy or agreed priorities (in partnership with Technical Program Manager (TPM), Product, and VC&M leadership).

- Co-own the domain backlog structure, PI planning, and the domain delivery plan (scope, milestones, dependencies), within the strategic frame set by TPMs and leadership.

- Prioritize within the domain, with Engineering Manager input, to ensure capacity is focused on the highest-value work.

- Drive clarity for cross-team sequencing and integration planning so commitments are realistic andwell-understood.

- Maintain accurate internal risk and dependency registers; actively drive resolution, mitigation plans, and escalation paths.

- Keep Atlassian artifacts and dashboards up to date so domain and program status is trustworthy and comparable across VC&M.

- Provide clear, timely communications to stakeholders on progress, risks, and changes.

- Ensure work has a clear acceptance criteria and a defined value/outcome.

- At completion, validate with Engineering and TPMs whether acceptance criteria were met and whether the intended value was delivered.

- Participate and provide key inputs to the cross-functional work intake discovery process; cascade with context to all impacted functions within your domain.

- Apply and help evolve common VC&M standards for discovery, planning, and delivery.

- Ensure the domain “plugs into” the broader VC&M operating model using shared templates and cadences. How you’ll do it - Build strong partnerships across engineering, program, product, design, systems, testing, operations, safety/regulatory, release, and quality.

- Drive alignment through clear tradeoffs, documented decisions, and transparent plans.

- Use data and delivery signals (risks, dependencies, throughput/health indicators) to inform priorities and leadership actions.

Skills Required:
Project Management, Project Planning, Program Management, Jira, Conflict Management, Agile Software Development, Technical Communication
• Technical Communication – Translating a complex platform migration plan (e.g., EKS to GCP) into a one-page executive summary that highlights timeline, risks, and decisions needed—without requiring the audience to understand the underlying infrastructure.
• Conflict Management – Mediating a priority disagreement between product and engineering by facilitating a data-driven tradeoff discussion, resulting in a mutually agreed split…