RevOps Analyst

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Full Time LSPedia Inc, Farmington Hills, MI, US

4 days ago Requisition

Location:

On-site in Farmington Hills, MI

Reports To:

VP of Sales Operations

Job Classification:
Exempt

The Rev Ops Analyst supports the day-to-day management, maintenance, and optimization of LSPedia's Hub Spot platform. Working closely with the VP of Sales Operation s , this role is responsible for CRM data quality, workflow execution, reporting support, user administration, and process automation. The ideal candidate can work independently, and is highly organized, detail-oriented, and experienced in maintaining CRM systems while ensuring data integrity and operational efficiency.

• Support the administration of Hub Spot CRM (Marketing, Sales, Commerce and Content Hubs), and related tools, determining configuration approach based on business needs.
• Design, implement, and maintain properties, forms, lists, workflows, pipelines, and user permissions, selecting the approach that best balances data integrity, usability, and scale.
• Assist with system configuration, testing, and deployment of new Hub Spot features and enhancements.
• Diagnose root cause and determine resolution path for user-reported CRM issues and provide ongoing support to internal teams.

• Perform regular CRM audits to identify duplicate, incomplete, or inaccurate records.
• Execute data cleansing, normalization, enrichment, and segmentation activities.
• Manage contact, company, and deal imports, exports, and updates.
• Monitor and maintain CRM data quality standards and governance policies.

• Build and maintain Hub Spot workflows, lead routing processes, notifications, and automated tasks.
• Assist with lead scoring, lifecycle stage management, and campaign automation.
• Assess automation performance against goals and troubleshoot workflow issues.
• Document processes and maintain workflow inventories.

• Develop and maintain dashboards and reports for Marketing, Sales, and Customer Success teams.
• Support campaign performance tracking, lead management reporting, and CRM analytics.
• Validate data accuracy and reporting consistency across the organization.
• Identify opportunities to integrate AI capabilities into sales and marketing workflows to reduce manual effort and accelerate pipeline velocity.
• Stay current on Hub Spot's evolving AI roadmap and proactively recommend features for evaluation and deployment, structure and run PoC implementations.
• Serve as an internal resource on CRM‑adjacent AI tools, including prospecting intelligence platforms, revenue forecasting tools, and AI‑driven sales engagement software.
• Support the evaluation and integration of third‑party AI tools that connect with or complement the Hub Spot ecosystem.
• Work closely with Marketing, Sales, and Customer Success teams to support CRM‑related initiatives.
• Design and lead user onboarding and training on Hub Spot best practices.
• Support integration management and data synchronization efforts with connected systems.
• Recommend process improvements that increase efficiency and data accuracy.

• Maintain high levels of CRM data accuracy and completeness.
• Ensure workflows and automations function reliably and efficiently.
• Deliver timely completion of assigned CRM projects and support requests.
• Maintain accurate reporting and dashboard functionality.
• Demonstrate strong attention to detail and commitment to continuous improvement.

• Associate's or Bachelor's degree in Marketing , Business, Information Systems, or related field preferred.
• 3–5 years of hands‑on Hub Spot administration experience.
• Hub Spot certifications preferred, including Marketing Software, Sales Software, CRM Data Management, Operations Hub, or Revenue Operations.
• Experience with CRM data cleansing, deduplication, segmentation, and governance.
• Strong experience creating and maintaining Hub Spot workflows and automations.
• Expe…