SAP Material Management - Delivery Lead

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

Reporting to the Material Management Platform Product Leader, this role will be instrumental in advancing integration strategy & delivery and Operational excellence, taking full accountability for managing resources, budgets, schedules, and risks. This pivotal role involves collaborating with cross-functional teams to align integration architecture and service management practices with business stakeholder needs, guiding delivery from design through steady-state operations. The Director will oversee multiple work streams spanning integration platforms, service operations, and vendor ecosystems by understanding requirements, managing complex interdependencies, and working closely with business partners and technology partners.

In this leadership position, you will define goals, roles, responsibilities, and desired outcomes for the team, ensuring successful execution and alignment with the organization's strategic vision.

The Director will be responsible for partnering with functional leaders and overseeing the strategy, implementation, and ongoing management of enterprise integration platforms and IT service management processes to ensure they effectively support business operations and objectives.

• Develop and execute a comprehensive transformation framework and roadmap aligned with organizational modernization goals, adaptable across strategy, implementation, and operational phases.
• Benchmark and adopt industry best practices across architecture, integration, delivery, and service management to ensure scalable, secure, and reliable outcomes.
• Assess the current phase of a program's modernization journey and calibrate governance, resourcing, and delivery approach accordingly.

• Assess & Design Phase:Lead current-state assessments, define future-state architecture, and build business cases and roadmaps for modernization initiatives.
• Build & Implement Phase:Work with functional leaders to drive execution of a portfolio of projects through effective prioritization, planning, vendor management, and oversight — including systems integration, platform migration, and rollout strategy.
• Operate & Optimize Phase:Establish and mature service management practices (incident, problem, change, and release management) to drive operational excellence, define SLAs/KPIs, and drive continuous improvement and automation.
• Manage and monitor internal teams and technology partner teams to deliver program commitments across whichever phase(s) are active.

• Prioritize initiatives with business partners, articulating business impact and delivering fitting solutions on time and within budget.
• Manage relationships with system integrators, technology vendors, and offshore delivery partners, rationalizing work and ensuring accountability for outcomes.
• Provide leadership in program planning and deployment, budget management, vendor and partner management, risk management, and enterprise integration/service management transformation execution.
• Create and negotiate statements of work, plan milestones, and manage financial reporting. Fluent in Agile and Scrum methodologies.
• Lead multiple teams to successfully deliver contracted and internal work through constant and clear communication, strong leadership, and development of relationships amongst team members, business partners, and all stakeholders.
  • Establish and mature ITIL-aligned service management practices, including incident, problem,…