ESP Program Liaison: Policy Expert & Implementation
Job in
Dearborn, Wayne County, Michigan, 48120, USA
Listed on 2026-08-23
Listing for:
Percepta LLC
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Percepta LLC in Dearborn, MI seeks an ESP Program Liaison to become the subject matter expert on Ford/Lincoln Protect policies, including ESC, and to support Ford Management, ASM’s, and hotline operations. You will drive program processes, resolve exceptions, and coordinate with vendors and internal teams.
Ideal candidates have 1–3 years in Extended Service Plan programs and a strong customer-service mindset.
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