Site Reliability Engineer

Job description

Job #3049714

Role: Site Reliability Engineer

Location: Hybrid - 4 days/week onsite

Duration: Long-Term Contract

We are seeking a Site Reliability Engineer (SRE) to join the GDI&A SRE team, focused on observability, monitoring, and technical consulting across GCP-based data platforms. This role is responsible for ensuring the availability, reliability, performance, and scalability of cloud infrastructure and services through automation, proactive monitoring, and continuous improvement initiatives.

• Collaborate with infrastructure and engineering teams to design and implement automation solutions that eliminate manual operational activities.
• Monitor and manage production environments, proactively identifying, troubleshooting, and resolving system issues.
• Develop and maintain tooling for system access monitoring, session recording, logging, and reliability management across distributed environments.
• Partner with engineering teams to improve on-call processes, incident response, root cause analysis, and post-incident reviews.
• Perform capacity planning and resource optimization to support evolving platform demands and traffic patterns.
• Configure and maintain monitoring, alerting, and health-check systems to ensure platform stability and availability.
• Drive continuous improvements in system performance, reliability, security, and operational efficiency through data-driven analysis.
• Create and maintain technical documentation, architecture diagrams, operational runbooks, and knowledge-sharing materials.
• Support Big Query workloads, GCP infrastructure services, and CI/CD pipeline reliability initiatives.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 4+ years of overall IT experience.
• 3+ years of software development, platform engineering, cloud engineering, or SRE experience.
• Hands-on experience with Google Cloud Platform (GCP).
• Experience supporting cloud-based production environments and distributed systems.
• Proficiency with monitoring and observability platforms such as Dynatrace, Datadog, New Relic, or similar tools.
• Experience with Big Query and cloud data platform operations.
• Familiarity with IT Service Management (ITSM) tools, including Service Now for incident, problem, and change management.
• Experience with at least one programming language or automation framework.

• Experience with GCP Cloud Run and related cloud-native services.
• Python development and automation experience.
• Strong troubleshooting and problem-solving skills.
• Experience defining, measuring, and reporting Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
• Familiarity with AI-powered tools and platforms, including Copilot, LLMs, agents, and automation solutions.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12…