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Healthcare Management General Management

Senior Customer Operations & Programs Leader

Job in Dearborn, Wayne County, Michigan, 48120, USA
Listing for: TTEC
Full Time position
Listed on 2026-03-02
Job specializations:
  • Management
    Healthcare Management, General Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading customer service organization is seeking an experienced Program Manager in Dearborn, Michigan. This role requires strong leadership skills to ensure that the team meets its Key Performance Indicators while driving customer satisfaction and process improvement. The successful candidate will have at least 5 years of experience in customer service, preferably in call center operations, and will possess project management skills.

An undergraduate degree or equivalent experience is essential, as well as the ability to inspire and develop teams. Competitive benefits offered.
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Position Requirements
10+ Years work experience
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