Branch Manager

Branch Manager (Open) – Detroit/Dearborn, MI (ADI) - Dry-ice Logistics

Location:

Detroit/Dearborn, MI. This role focuses on managing daily store operations, driving sales and margin goals, and ensuring compliance with safety and regulatory standards for Airgas Dry‑Ice.

• Oversee daily store operations to achieve or advance sales and margin goals, promoting sales and delivering excellent customer service.
• Promote sales, nurture inventory levels, and balance expenses through purchase supporting.
• Foster facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service and maintaining good housekeeping.
• Provide professional customer service for all internal and external customers and call‑in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Ensure accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain the accuracy of back order, open order, and purchase order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring confidence in essential branch functions.
• Conduct periodic performance reviews for branch associates.
• Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources.

• Previous management experience in a customer‑facing environment.
• Background in supporting and leading teams within a retail or industrial distribution environment.
• Ability to lift up to 75 lb and occasionally up to 125 lb with aid of material handling equipment.
• Proficient computer skills and an interest in learning new digital tools.
• Ability to navigate multiple priorities concurrently.
• Self‑motivated with a focus on contributing to the overall team’s success.
• Excellent verbal and written communication skills for effective liaison between staff and management.
• Preferred: 3+ years’ experience in the welding or safety industry.
• Preferred: 3+ years’ experience in sales with proven success.

Airgas offers a comprehensive benefits package that includes medical, dental, vision, life, accidental death and dismemberment (AD&D), disability insurance, Employee Assistance Program (EAP), pre‑tax commuter transportation, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, paid holidays for all eligible full‑time employees. Additionally, eligible employees may participate in a 401(k) plan with company matching, tuition reimbursement, discounted college tuition for employees’ dependents, and Airgas Scholarship Program for dependent children.

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic. Airgas is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to ensure equal access to benefits and privileges of employment.

If you require an accommodation in the selection process, request it via email at us‑ac