Senior Service Concierge Lead
Job in
Dearborn, Wayne County, Michigan, 48120, USA
Listed on 2026-08-28
Listing for:
Les Stanford Cadillac
Full Time
position Listed on 2026-08-28
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Les Stanford Chevrolet and Cadillac is seeking an experienced service department leader. You will oversee service orders and the drive-lane flow, ensuring prompt, courteous, and effective service for customers.
You will own the customer experience, provide concierge support for owner inquiries, and ensure technicians' time is efficiently utilized. The role includes supervising the service staff, managing warranties, scheduling, and ensuring policy compliance in a family-owned dealership setting.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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