Retail Team Leader

Overview

As a Retail Team Leader (Key Holder) at Gordon Food Service, you will grow into a leadership role that supports customer service, inventory management, point‑of‑sale operations, and store upkeep. The position offers a structured schedule, opportunities for advancement, and a supportive work environment.

• Open and close the store.
• Complete daily store operations and tasks for the day.
• Assist in unloading all merchandise from delivery trucks, organize merchandise, and transfer items from stockroom to store.
• Maintain merchandise: rotate products, ensure proper food handling, and verify product quality upon receiving.
• Provide exceptional customer service by building relationships, solving problems, and driving sales.
• Handle cash: perform bank deposits, dispense change for cashiers, set and count down registers.
• Help build and train the team, including supervising sales associates in the performance of their assigned duties.

• 1–2 years of retail experience with progressively increasing responsibility.
• Minimum age 18 years.
• High school diploma or equivalent.
• Basic computer skills.
• Physical ability to lift up to 50lb and lift above shoulder height frequently.
• Availability for a flexible full‑time schedule that includes days, evenings, weekends, and holidays.
• Ability to safely operate power equipment such as slicing equipment, walk‑in lifts, and forklifts where applicable.
• Willingness to respond to alarm calls during non‑working hours and work shifts at other nearby stores if needed.

• Structured store hours:
  Monday‑Saturday 7AM–8PM, Sunday 9AM–6PM.
• Holidays off (closed on Thanksgiving, Christmas, New Year’s Day, and Easter).
• Advancement opportunities within the organization.
• Immediate healthcare benefits.
• Work‑life balance with a predictable schedule.

Gordon Food Service is a drug‑free, tobacco‑free workplace and performs pre‑employment drug testing. All employees and applicants are treated with respect and dignity; employment is based on qualifications, not race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with a disability. If you require reasonable accommodation due to a disability, please submit your request to  with the subject line “Accommodation Request.”