Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations, generating over $4.5 billion in tire and auto service sales.

Retail

The retail Sales and Service Technician (SST) is a hybrid role that blends customer interaction with basic vehicle service tasks, serving as a pipeline for future career growth within Firestone Complete Auto Care. The role involves serving customers, assessing needs, recommending products and/or services, performing entry‑level vehicle services, and ensuring satisfaction through timely completion of services.

Successful individuals will learn all aspects of store operations and flex between front‑shop customer service and back‑shop service tasks as required.

Pay Range: $16.80 – $25.10

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Hybrid Role

• Customer service, sales, and issue resolution – 75%
• Basic vehicle service tasks (oil, tires, fluids) – 25%
• Store operations (opening/closing, inventory, displays) as needed

Growth and Career Development Role

• May assist Manager or act as Manager‑On‑Duty in certain circumstances to support development
• Learn all aspects of store operations and flex between front‑shop and back‑shop tasks

• High School Diploma or equivalent
• Valid automobile driver's license
• Customer service and career growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• Two‑year degree or non‑traditional education through training program completion, certification or other evidence of a growth mindset
• Previous consumer retail sales experience
• Previous automotive experience (a plus)
• Previous management/supervisory experience (a plus)

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay (daily pay) program available

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.