Deli Associate

Job Description

Job Title: Associate Department: Deli

FLSA Status: Non-Exempt Job Status: Part Time

Reports To: Deli Shift Leader, Deli Manager, Store Manager, Assistant Store Manager, Executive Directors

Job Summary:

In this position you will be required to fulfill customer orders at the Deli counter. You will be expected to provide professional and efficient service to customers, while also demonstrating a high level of product knowledge.

Essential Job Functions:

• Properly stock and rotate merchandise.
• Maintain Westborn Market standards for product quality and sanitation.
• Prepare, package and price product as requested by customers.
• Maintain current product knowledge of items offered.
• Safely use meat and cheese slicers, scales, and other Deli equipment.
• Maintain a clean and organized work area free of hazards.
• Provide exceptional customer service to all guests.
• Abide by Westborn Market’s time and attendance policy.
• Keep a positive, helpful attitude during length of shift.
• Must be able to lift minimum 25 pounds.
• Ability to bend, lift and reach in all directions repeatedly.
• Will be required to walk/stand for the duration of shift, except during break/meal periods.
• Perform all other duties as assigned.

Additional Requirements:

• Maintain overall store cleanliness.
• Sample product when relevant.
• Ability to write legibly, and read with comprehension at a level where it applies to this position.

Westborn Market strives to be our guest’s pantry. You can come into a warm, inviting space and find fresh, unique and innovative products that are always displayed in a creative and inspiring fashion. Our environments, displays, products and staff should make you feel comfortable and passionate about trying new foods or giving fresh flowers. We continually strive to be the best in quality and selection.

Quality not just in goods, but in service, follow through, availability and custom solutions to treat our guests the very best. One of our key guiding principles is that we need to gain our customers trust in EVERYTHING we do or sell. If as a company, EVERY manager and associate strive to provide the very best in whatever their role demands, the outcome will be very successful.

We feel we have built a loyal following of customers because we are focused on consistency and innovation. The parking lots and building are always clean. Our products are consistently fresh, innovative and inspiring. Our staff is consistently friendly and knowledgeable. Our guests consistently leave happy, satisfied and inspired. It’s all about consistency and innovation! As we try and earn our customers business, we also need to remember how we work as a team.

Our organization needs to be collaborative and supportive. We require great Corporate Citizens. We need to treat our superiors, our peers, our support staff and our vendors with absolute respect. We need to have open communication, greet people with a simple "hello", be honest with ourselves and others and have a willingness to try new ideas. Trust and Collaboration builds better teams.