SaaS Inside Sales Representative

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Full Time LSPedia Inc, Farmington Hills, MI, US

Employment Type: Full-time

The SaaS Inside Sales Representative is responsible for generating new business opportunities by identifying, contacting, and qualifying potential customers. This role supports the sales team by building a pipeline of leads through outbound outreach and strategic engagement. This position works closely with the Sr. Account Executive to ensure alignment with sales objectives and market strategies.

• Research and identify potential clients and target markets.
• Initiate outbound communication via phone, email, and social platforms to generate interest.
• Qualify leads and schedule introductory meetings for the sales team.
• Maintain detailed records of outreach activities and lead status in the CRM system.
• Collaborate with marketing and sales teams to support campaigns and improve lead conversion.
• Track and report on key performance metrics related to lead generation and engagement.
• Stay informed on industry trends, competitive landscape, and company offerings.

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• 1–2 years of experience in sales, business development, or customer‑facing roles.
• Strong verbal and written communication skills.
• Familiarity with CRM tools (e.g., Salesforce, Hub Spot).
• Ability to work independently and manage multiple tasks effectively.
• Goal‑oriented with a proactive and persistent approach to outreach.

• Ability to work onsite in a professional office setting.
• Prolonged periods of sitting and computer use.
• Occasional lifting of office materials or equipment (up to 20 lbs).
• May require occasional travel for meetings or events.