Account Manager, Sales; Michigan

This position is a member of the Nufactor® Specialty Pharmacy Team. The role of the Account Manager is to generate quality revenue in the form of qualified new patient starts.

• Promoting and selling Nufactor Specialty Pharmacy service offering to referring entities, primarily in the physician office setting.
• Generate patient referrals for the purpose of generating positive revenues for any Nufactor product offerings, primarily immune globulin and infliximab therapies.
• Conduct sales presentations and meetings in physician offices.
• Develop and implement territory strategies in conjunction with RVP of Sales and other team members.
• Act as a liaison between healthcare provider and Nufactor to improve, expedite, and facilitate patient safety and quality of care.
• Maintain up to date territory workbook.
• Effectively manage all internal and external communications.
• Maintain and enhance existing business relationships while identifying and developing new business opportunities for Nufactor® or FFF Enterprises, Inc.
• Attend local, regional and national events and trade shows, as assigned.
• Collaborate with the FFF Representative in territory as appropriate.
• Gather and disseminate new industry intelligence to the team.
• Continuously strive to improve processes, service quality to internal and external customers.
• Adhere specifically to all company policies and procedures, Federal and State regulations and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Represent the Company in a professional manner and appearance at all times.
• Understand and carry out the Company’s purpose and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co‑workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and respect the diversity of our workforce in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

• High School diploma or equivalent;
  Bachelor’s Degree preferred.

• Excellent understanding of chronic health challenges such as Primary Immune Deficiency, Chronic Inflammatory Demyelinating Polyneuropathy and all other disease states treated with IG including Hemophilia.

• Excellent understanding of chronic health challenges in conditions Nufactor product offering treats.

• Must have at least five (5) years’ experience in relative health care industry including management, sales, clinic services, or customer service.

• Three (3) to five (5) years’ experience in similar chronic disorders is preferred.

• Must have strong organizational skills.
• Must have a detail orientation and the proven ability to prioritize work.
• Must have effective verbal and written communication skills.
• Must have the ability to work with limited supervision and as part of a team.
• Sound decision‑making abilities.
• Routinely interacts with referring physicians, nurses, case managers, hospitals, discharge planners and manufacturer representatives.
• Understand case manager/insurer/patient dynamic and effectively pull through business in complex referral situations.
• Must be extremely customer focused and portray a "can do" approach to problem solving.
• It is critical that this individual has the ability to handle sensitive…