Specialty Representative, Psychiatry - Livonia, MI

About Abb Vie

Abb Vie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience, and in our Allergan Aesthetics portfolio.

Role Overview

Execute brand strategy and tactics in the field, drive sales performance, manage assigned territory and targeted accounts, build strong customer relationships, and solve customer needs to maximize short‑ and long‑term sales performance while placing the patient at the center of all efforts. Operate within Abb Vie’s business code of conduct, policies, and all applicable laws and regulations.

• Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed those objectives.
• Create pre‑call plan objectives and execute post‑call evaluation to continuously improve sales performance, effectively handle objections, misunderstandings, and concerns, and consistently gain logical and reasonable calls to action to close each sales call.
• Proactively and continuously aspire to serve customer needs, expectations, and challenges to build trusted relationships and achieve win‑win agreements between Abb Vie and customers.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding on customer needs and expectations, the territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise, and share this market intelligence with the in‑field team, brand team, and sales manager to achieve alignment, anticipate environmental changes, and optimize brand strategy and execution.
• Differentiate Abb Vie’s value proposition with health providers, identify, develop, and maintain disease‑state experts and speakers/advocates to maximize brand performance.

• Bachelor’s degree in health, sciences, pharmacy, or business‑related field preferred, or equivalent industry experience.
• When a bachelor’s degree is not obtained, at least five (5) years of relevant industry experience, with three (3) or more years within the pharmaceutical/health/science industry preferred, and a high school diploma/GED required.
• Demonstrates in‑depth scientific, therapeutic, product, and competitive knowledge; recognized as an expert resource by all relevant stakeholders.
• Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• Proactively identifies customer style/behavior, quickly adapts selling approach, and leverages findings to develop sales strategies.
• Proven track record of success in selling, solid presentation skills, and effective operation within a matrix environment.
• Innovation mindset: offers ideas and solutions to maximize business opportunities, address challenges, and provides impact for the larger organization while anticipating and responding to changes.
• Influences others, viewed as a credible and respected role model, and builds collaborative partnerships with district colleagues and matrix team.
• Leads by example, consistently displays positive behaviors, and provides peer coaching through changing and challenging environments. Documented success in leadership roles of increased responsibility at district, region, or organizational levels.
• Preferred:
  Proven track record of success in sales performance within the relevant therapeutic area and commercial pharmaceutical experience such as physician/account‑based selling, training, managed health care, or marketing.
• English language proficiency verbally and in writing (for all non‑English speaking countries).
• Must satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations within the assigned territory, and be in good standing or eligible to obtain these credentials.
• Valid driver’s license; ability to pass a pre‑employment drug…