Senior Director, FSAAS Strategic Account Lead

Job Description:

Job Title:

Senior Director, FSAAS Strategic Account Lead

Location:

Remote | USA, Canada

Reports to:

Vice President, Financial Services Sales

Employment Type:

Full-time This is a new vacancy

The Senior Director, FSAAS Strategic Account Lead (Producing), is a strategic sales leader responsible for driving direct revenue while collaborating with a focused team of experienced specialist sellers and Customer Success professionals. This role balances personal selling, cross-functional coordination, and executive-level client engagement, with an emphasis on high-value opportunities within a defined portfolio of strategic accounts. This position is ideal for a proven enterprise seller with strong executive engagement and account orchestration skills, as well as a commitment to delivering exceptional customer outcomes.

The Senior Director, FSAAS Strategic Account Lead (Producing), supports JD Power's largest and most strategic financial services customers while serving as a hands‑on contributor to FSAAS bookings growth, retention, and overall client success.

In this role, you will directly drive bookings performance while partnering with a team of specialist sellers focused on long‑term customer success and business growth. Your involvement in strategic opportunities will accelerate revenue growth, model best‑in‑class enterprise selling practices, and support your specialist colleagues through effective account planning and collaboration. You will also play a critical role in driving customer retention, expanding existing relationships, and maintaining exceptional levels of customer satisfaction.

• Own an individual sales quota focused on high‑value new business and expansion opportunities.
• Drive cross‑sell and upsell growth within existing customer accounts.
• Lead complex, strategic sales cycles involving senior customer stakeholders and executives.
• Partner with Specialist Sellers, Customer Solutions, Product, Marketing, and Customer Success teams to deliver compelling customer outcomes.
• Own and lead the overall account strategy for assigned strategic clients.
• Partner with an experienced team of specialist sellers representing the FSAAS product portfolio within the financial services segment.
• Establish priorities, coordinate pursuits, and drive alignment across account teams and opportunities.
• Facilitate collaboration, information sharing, and execution across internal stakeholders.
• Develop and execute comprehensive account plans aligned to customer business objectives and growth priorities.
• Build and maintain executive‑level relationships across customer business, operations, product, and procurement organizations.
• Conduct regular strategic business reviews with senior client stakeholders.
• Coordinate executive engagement opportunities between customer leadership teams and JD Power executives.
• Serve as the primary point of alignment across internal JD Power stakeholders.
• Collaborate closely with specialist sellers and functional partners.
• Contribute market insights and customer feedback to strategy, product development, and go‑to‑market initiatives.
• Identify whitespace opportunities, emerging customer needs, and growth areas across assigned accounts.
• Majority of time:
  Direct selling and customer engagement.
• Meaningful portion:
  Strategic account planning, team coordination, and peer collaboration.
• Remaining time:
  Partnering with Customer Success, Customer Solutions, and Product teams to share market intelligence and develop integrated customer solutions.
• Achievement of individual sales quota.
• Achievement of account Annual Recurring Revenue (ARR) target.
• Quality, progression, and velocity of strategic opportunities.
• Contributio…