Campus Safety Associate

Henry Ford College – Campus Safety Associate

Henry Ford College presents an opportunity for a Campus Safety Associate. The primary responsibility of the Campus Safety Associate (CSA) is to maintain the safety and security of the campus community. The CSA will participate in the prevention, detection, and investigation of safety hazards on the campus, work with contract security supervision to ensure that the security needs of the College are met and may be required to direct other College personnel in the event of an emergency in the absence of the Campus Safety Manager or Assistant Manager.

Successful candidates must pass a background check, including drug/alcohol dependency screening, and must be physically able to perform the essential duties of the position.

• Observe/detect/identify individuals, safety hazards, and criminal elements within patrol areas.
• Act calmly and authoritatively in emergency situations; utilize emergency equipment such as fire extinguishers and perform life‑saving techniques such as CPR and basic first aid.
• Maintain confidentiality and support Henry Ford College’s mission, principles, policies, and procedures.
• Act as a Campus Safety Authority.
• Write specific incident reports, logs, parking citations, and lost & found.
• Operate security and safety equipment including computers, motor vehicles, traffic control devices, and firefighting/medical equipment.
• Conduct investigations of incidents, as assigned.
• Maintain department equipment and have a basic understanding of security system operations (e.g., CCTV, access control).
• Respond to and assist with medical‑related calls, emergency situations, reported criminal activity, and requests for service such as Safe Walks or escorts.
• Physically patrol campus properties and survey the campus to report security and safety related vulnerabilities.
• Be flexible—Campus Safety is a 24/7 operation and may require a flexible work schedule with weekend coverage on an as‑needed basis.
• Monitor contract security personnel; ensure a climate that welcomes, celebrates, and promotes respect for diversity and inclusiveness.
• Foster a positive working and learning environment, maintaining a climate of collaboration, fairness, cooperation, and professionalism.
• Ensure that the office functions efficiently and effectively in accordance with operational policy and procedures.
• Participate in department training or professional development.
• Develop a positive relationship with the college community and provide exceptional customer service to all stakeholders (students, faculty, staff, community members).
• Perform other related duties as assigned.

• High School Diploma or equivalent; some college courses a plus.
• Valid U.S. Driver’s License.
• CPR/AED and First Aid certified (to be completed within 6 months of hire).
• Demonstrated working knowledge of security operations, including patrol procedures, incident response, and emergency protocols.
• Ability to perform under stressful and sometimes hazardous conditions, including inclement weather.
• Ability to follow and clearly communicate instructions, including assisting in issuance of directives during urgent or emergency situations.
• Must pass a criminal background investigation.
• Experience using Microsoft Office Suite / Microsoft 365.

• De‑escalation techniques, customer service focus, verbal/written communication, and adapting to changing conditions or unexpected obstacles.

• Service Focused – Delivers high quality, professional, responsive and innovative service to all customers. Establishes and maintains positive, long‑term working relationships.
• Critical Thinking – Analyze information, find reasonable optimal solutions, and demonstrate originality.
• Intercultural Fluency – Value diversity, openness & inclusivity; respect and seek to understand individual differences.
• Written Communication – Writes in a clear, concise, organized, and convincing manner for the intended audience.
• Job Mastery and Continuous Education – Demonstrates responsibility for one’s own career path and continues learning by identifying and applying new skills as needed.
• F…