Technician - Rental Field Preventive Maintenance

Position Summary

The position is responsible for performing scheduled preventative maintenance and routine services on new and used rental equipment in the field. Additional responsibilities include but not limited to; looking up needed parts, writing service reports, return of parts, assigning time to jobs and adhering to all safety regulations.

The position is responsible for performing scheduled preventative maintenance and routine services on new and used rental equipment in the field. Additional responsibilities include but not limited to; looking up needed parts, writing service reports, return of parts, assigning time to jobs and adhering to all safety regulations.

The position is responsible for performing scheduled preventative maintenance and routine services on new and used rental equipment in the field. Additional responsibilities include but not limited to; looking up needed parts, writing service reports, return of parts, assigning time to jobs and adhering to all safety regulations.

Primary Responsibilities:

• Performs routine scheduled services for rental equipment fleet in the field.
• Preform annual inspections for Mobile Equipment Work Platforms (MEWP)
• Completes all required reporting for service time in an accurate and efficiently; this includes writing service reports, properly allocating time to each job, and tracking parts charged and parts returned
• Maintain customer satisfaction by understanding customer needs and ensuring deadlines are met safely, timely, and accurately as possible. May require working overtime (weekends and/or evenings) based on business needs
• Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
• Complete all scheduled repairs in a safe and efficient manner
• Maintains company issued equipment and tools, keeping them in good working orders
• Adheres to all safety rules and maintains quality housekeeping in work area

• No formal responsibility for supervising others

• High School diploma or GED or equivalent work experience
• 2 years or more of mechanical experience with construction equipment. (Caterpillar, JLG, Genie, and etc.) Working knowledge of hydraulics, power train and electrical systems.
• A valid driver’s license and ability to get a commercial CDL (preferably a Class A or B with air brake endorsement).

• Associates in Diesel Technology
• 4 years or more experience with construction equipment, preferably Caterpillar, JLG, and Genie. Strong knowledge of hydraulics, power train and electrical systems.
• Class A or B CDL with air brake endorsement

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
• Ability to work outside of standard business hours including weekends and evenings
• Strong communication skills, including verbal, written and listening skills.
• Strong multitasking abilities, detail-oriented and self-motivated
• Excellent customer service skills
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
• Ability to respond to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests.
• Moderate computer skills experience with Enterprise Resource Systems(ERP), Time and Attendance Systems, and the ability to learn CAT/Mac Allister/Michigan Cat systems.
• Solid understanding of work area metrics, takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked.
• Strong initiative, demonstrating a "self starting"…