Placement TL - Detroit, MI

Now Hiring:
Housing Placement Team Lead – Refugee Services

Location: Detroit, Michigan
Status: Full-Time
Wage: $20.50/hour

Are you a compassionate leader who is passionate about helping individuals and families build stability and independence? Join Samaritas as a Housing Placement Team Lead and play a vital role in helping refugees and vulnerable populations secure safe, stable housing.

In this role, you will lead a team of housing professionals while also working directly with clients—making a meaningful impact every day.

The Housing Placement Team Lead provides day-to-day direction, guidance, and support to assigned staff while delivering high-quality housing placement services. This role ensures all services meet contractual, regulatory, and accreditation standards and are delivered using a strength-based, client-centered approach.

Team Leadership and Program Oversight

• Provide daily direction and support to housing staff, ensuring quality and compliance
• Maintain and communicate program policies, procedures, and expectations
• Support staff development through coaching, consultation, and case guidance
• Participate in team meetings and contribute to program improvement efforts
• Assist with complex or escalated client situations

Client Services

• Provide direct, strength-based housing placement services to assigned clients
• Coordinate referrals, placements, and required documentation in line with program standards
• Support clients through education, advocacy, and engagement to promote long-term stability

Partnership Development and Community Engagement

• Build and maintain relationships with landlords, property managers, and community organizations
• Identify housing opportunities and expand available resources for clients
• Represent the program at community meetings, outreach events, and partner engagements

Operations and Resource Management

• Assist with managing donated household goods inventory and tracking systems
• Support rental assistance processes, including vouchers and documentation
• Maintain accurate data and complete required reports and performance tracking

Education

• Bachelor’s degree in Social Work, Psychology, or related human services field preferred

Experience

• Minimum of 2 years of experience in human or community services required
• Experience working with refugees, asylees, or vulnerable populations preferred
• 1 to 3 years of leadership or supervisory experience preferred

Skills and Knowledge

• Strong leadership and team support skills
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge of housing resources, case management, and community services
• Excellent communication and relationship-building skills
• Commitment to culturally responsive and strength-based service delivery
• Bilingual in Dari or Pashto strongly preferred

• Valid driver’s license with good driving record
• Reliable personal transportation and proof of insurance
• Ability to drive a 20-foot rental vehicle
• Flexibility to work extended hours as needed

• Opportunity to lead and develop a team while making a direct community impact
• Work in a mission-driven environment dedicated to serving vulnerable populations
• Build meaningful relationships with clients and community partners
• Contribute to long-term stability and success for individuals and families