Software Engineer

Dearborn, Michigan Software Engineer #1051606

Employees in this job function are responsible for designing, developing, testing and maintaining software applications and products to meet customer needs. They are involved in the entire software development lifecycle including designing software architecture, writing code, testing for quality and deploying the software to meet customer requirements. Full‑stack software engineering roles, who can develop all components of software including user interface and server side also fall within this job function.

• Engage with customers to deeply understand their use‑cases, pain points, and requirements, showcasing empathy and advocating for user‑centric software solutions
• Solve complex problems by designing, developing, and delivering using various tools, languages, frameworks, methodologies (like agile) and technologies
• Assess the requirements of the software application or service and determine the most suitable technology stack, integration method, deployment strategy, etc.
• Create high‑level software architecture designs that outline the overall structure, components, and interfaces of the application
• Collaborate with cross‑functional teams like product owners, designers, architects, etc.
• Define and implement software test strategy, guidelines, policies and processes in line with organization vision, industry regulations and market best practices
• Work on continuously improving performance and optimizing the application and implementing new technologies to maximize development efficiency
• Familiar with programming practices, such as test‑driven development, continuous integration, and continuous delivery
• Support security practices to safeguard user data including encryption and anonymization
• Create user‑friendly and interactive interfaces
• Develop and maintain back‑end applications like APIs and microservices using server‑side languages
• Evaluate and incorporate emerging technologies and capabilities to deliver solutions, and monitor and participate in solutions for new stack layers, often involving industry collaboration

• CA-7, Performance Testing, Job Control Language (JCL), Z/OS, AIPGEE, Root Cause Analysis, Software Testing, Batch Processing, Requirements Analysis, IBM DB2, SQL, TSO/ISPF, REST APIs, Customer Information Control System (CICS), Application Support, COBOL, Program Analysis, Mainframe Systems, JSON, Application Testing
  
  Experience:
  
  10+ years of hands‑on experience in mainframe development and support roles encompassing both online and batch applications.
• Mainframe Technologies:
  In-depth knowledge of COBOL, TSO, JCL, VSAM, CICS, DB2, CA-7, TSO/ISPF. Nice to have experience with IBM Debug, File Manager, Fault Analyzer, Endeavor.
• Operational Excellence:
  Oversee daily tasks, ensuring accurate and timely completion of workloads, and managing 24/7 production incidents. Proven ability to troubleshoot, debug, and resolve complex mainframe issues, with strong incident reporting capabilities.
• Technical Leadership:
  Demonstrated ability to accurately size technical work, anticipate dependencies, and lead technical discussions involving critical tradeoffs. Proven ability to translate Business Requirements into tested software products.
• System Stability & Performance:
  Proactively monitor mainframe applications for errors and performance bottlenecks, implementing solutions to maintain optimal operation.
• Test Data Management:
  Drive test data propagation, masking, and execution of comprehensive test cycles to support business processes.
• Security & Compliance:
  Uphold stringent procedural compliance for internal and external audits (e.g., GAO), ensuring the secure handling of PII and confidential company information. Manage security aspects, including passwords, client IDs/secrets, credentials, and certificates.

• Process Improvement
• Data Management

• Senior Engineer Exp:
  Pract. in 2 coding languages or advanced practice in 1 language; guides.
• 10+ years in IT
• 8+ years in development

• Bachelor's Degree

• Be a technical leader and ensure daily tasks and workload are completed accurately, timely, and per procedure
• Manage software configurations using tools such as Endeavor and Git Hub
• Provide support 24 X 7 and manage production incidents including weekends and off‑hours coverage for a large mainframe application
• Ensure procedural compliance throughout operations in order to achieve satisfactory results on internal (GAO) and external (regulatory) audits
• Ensure all PII and Company Confidential information is handled and secured properly
• Prioritize system support and enhancement work and anticipate dependencies
• Collaborate with other mainframe, database, infrastructure and network engineering teams for system support and enhancements
• Handle system security such as maintaining passwords, client /secret, credentials and certificates