Front-End Developer - Telemetry and Observability Platform

Ford Motor Company is seeking a Frontend and UI Developer to join the Connected Vehicle Division in support of the Telemetry and Observability Platform (TOP). In this role, you will build and maintain production‑grade interfaces for three distinct user populations — dealer service technicians, validation and verification (V&V) engineers, and manufacturing quality teams — each with distinct workflow demands, device environments, and data visualization requirements driven by AI‑generated diagnostics and real‑time vehicle telemetry.

At Ford Motor Company, we believe freedom of movement drives human progress. As vehicles become software‑defined, intelligent, and connected, our ability to compete depends on a fundamental shift: moving from reactive diagnostics to proactive observability.

We are building state‑of‑the‑art AI‑powered Embedded Vehicle Diagnostics capabilities that combine vehicle signals, diagnostics, logs, engineering knowledge, service procedures, and intelligent reasoning to improve case quality, accelerate fault isolation, guide next‑best actions, and support scalable human‑in‑the‑loop escalation.

This initiative sits at the intersection of embedded systems, cloud services, diagnostics, observability, and AI/ML engineering.

• Design and develop optimized interfaces for Ford dealer service technicians, surfacing AI‑generated triage recommendations, repair order history, OTA (Over‑the‑Air) campaign status, and fleet‑level fault patterns in a workflow‑aligned UI.
• Build data‑dense desktop interfaces for Ford V&V (Validation and Verification) engineers, supporting diagnostic data exploration, telemetry visualization, and AI engine output review.
• Develop real‑time wall‑mounted dashboard interfaces for Ford manufacturing quality teams, optimized for high‑visibility display environments with live data refresh requirements.
• Integrate all UI components against TOP platform backend APIs and AI engine response structures, collaborating closely with the Cloud Backend and Services Engineer on API contract definition.
• Implement responsive, accessible design standards across all user populations, accounting for varying device types, screen sizes, and operating conditions.
• Maintain and evolve Ford’s TOP platform design system, ensuring visual consistency and component reusability across all interface surfaces.
• Participate in user research and usability testing sessions with dealer technicians, V&V engineers, and manufacturing team members, translating findings into iterative UI improvements.
• Implement frontend observability including error tracking, performance monitoring, and user interaction telemetry.
• Collaborate with the QA and UAT Engineer to define and execute frontend acceptance testing, ensuring UI components meet defined acceptance criteria before deployment.
• Maintain frontend build and deployment pipelines within Ford’s GCP environment and Git Hub organization.

• 4 or more years of professional frontend development experience building production web applications.
• 4 or more years of working experience in React or an equivalent modern JavaScript framework, with strong component architecture skills.
• Demonstrated experience building tablet‑first or mobile‑first web interfaces for non‑consumer professional environments.
• Experience consuming REST and Graph
  
  QL APIs and translating structured AI or data service responses into clear, actionable UI presentations.
• Strong CSS skills including responsive layout, design system implementation, and accessibility standards (WCAG 2.1 AA minimum).
• Experience with frontend testing frameworks and a genuine commitment to testable, maintainable component code.
• Ability to work directly with end users in field research or usability testing contexts, not just from written requirements.
• Familiarity with frontend build tooling including Webpack or Vite, and deployment via GCP hosting services such as Firebase Hosting or Cloud CDN (Content Delivery Network).

• Experience building interfaces for industrial, manufacturing, or field service environments where users have limited screen time and high task urgency.
• Data visualization experience…