Atlassian Jira Software Engineer

Job Title Atlassian Jira Software Engineer Overview / Summary We are seeking a Software Engineer with experience designing, developing, configuring, customizing, and supporting Atlassian solutions, particularly Jira and Confluence. This role involves working across the software development lifecycle, collaborating with cross-functional teams, developing integrations and automations, and delivering solutions that improve efficiency and user experience.

Key Responsibilities Engage with customers and stakeholders to understand use cases, pain points, and requirements and advocate for user-centric software solutions. Design, develop, test, deploy, and maintain software applications and solutions. Design and implement Atlassian solutions, including Jira Service Management, Jira Software, Jira Work Management, and Confluence. Configure and customize Jira products to automate processes, improve efficiency, and enhance the user experience.

Develop custom workflows, scripts, and automations to enhance Jira functionality and leverage add-ons. Develop and maintain back-end applications, including APIs and microservices using server-side programming languages. Create user-friendly and interactive interfaces. Assess application requirements and determine appropriate technology stacks, integration methods, and deployment strategies. Create high-level software architecture designs outlining application structure, components, and interfaces. Collaborate with product owners, designers, architects, engineers, and other cross-functional teams.

Define and implement software testing strategies, guidelines, policies, and processes. Support practices that safeguard user data, including encryption and anonymization. Improve application performance and optimize solutions while evaluating and incorporating emerging technologies. Develop and maintain integrations between Atlassian products and other enterprise systems. Integrate Atlassian products with CI/CD pipelines. Perform data migration between Atlassian environments while maintaining data integrity and minimizing disruption.

Implement and maintain Confluence spaces, permissions, and knowledge bases. Develop scripts and automations using technologies such as Python and Groovy. Explore and integrate AI capabilities, including Large Language Models (LLMs), with Jira for ticket classification, summarization, recommendation systems, and conversational interfaces. Develop architecture artifacts, business capability models, process models, application integration models, and data models. Document process diagrams, technical design decisions, system integrations, and future-state considerations.

Plan, prioritize, and support multiple concurrent projects while delivering solutions within required time and cost constraints.

Required Qualifications Bachelor's degree. 4+ years of experience in IT. 3+ years of experience in software development.

Experience with at least one coding language or framework.

Experience with Jira.

Experience with Java. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect.

We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-Hybrid #LI-BR1