Load Planner

Primary Duties

The Load Planner coordinates the efforts to operate a portion of our trucking fleet within a designated area/customer group. Provides customer service and handles day‑to‑day customer inquiries, customer demands and requirements to maintain a steady flow of freight. Serves as the point of contact for customer shipping requirements, compliance with rates, order entry and preplanning trucks/drivers. Coordinates with other departments to enhance customer satisfaction.

• Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick‑up schedules.
• Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.
• Controls the preplanning of trucks/drivers. Maximizes equipment utilization while ensuring customer shipping requirements are met.
• Review and analyze financial reports and take corrective action.
• Generate and communicate freight rates.
• Assist other load planners/departments/management in supporting the larger PCA effort to satisfy our customers.
• Available all hours via cell phone (company phone provided).

• 1+ years of experience in the transportation field; preferably as a dispatcher
• Knowledge of transportation industry laws, safety regulations, and general trucking basics.

• Bachelor’s degree related to transportation or business application.
• Experience with TMW dispatch system & Omnitracs satellites.

• PC skills including Excel, Word and Outlook
• Time management & analytical skills

• Salary range: $70,400-$75,000.
• Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
• Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre‑tax and Roth contribution options along with employer provided matching contributions.
• Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer