Chief of Staff, Operations

Responsibilities

• Participate in the development and refinement of the Operations Strategy aligned with overall Blue Origin goals and objectives
• Manage the SVP's strategic priorities, ensuring alignment across all Operations teams and tracking progress toward goals
• Leverage organizational knowledge to determine which levers to pull to move critical initiatives quickly
• Define and drive the adoption of KPIs that tie functional activity to enterprise outcomes (getting to rate, risk reduction, employee/site safety)
• Drive special projects and strategic initiatives across Operations, including cross-functional programs that require coordination with Engineering, Business Development, and other organizational units
• Manage crisis response and contingency planning for operational challenges
• Identify process improvements and operational efficiencies across the organization
• Coordinate with Operations leadership team to maintain alignment and drive efficiency across manufacturing, test, launch, and support functions
• Optimize decision-making by conducting research/analysis and gathering key facts and perspectives from stakeholders. Translate data into actionable options.
• Serve as a liaison between Operations and other departments, fostering collaboration and eliminating silos
• Represent the SVP in key meetings and forums when needed, demonstrating sound judgment and decision-making abilities
• Prepare executive-level communications, presentations, and briefings for internal and external stakeholders support the Rhythm of the Business meetings, including preparation, reporting, and follow-up actions

• Bachelor's degree in engineering, business, or related technical field (master's degree preferred)
• 10+ years of progressive experience in aerospace, manufacturing, or high-tech operations with demonstrated strategic impact
• Experience in operations management, or similar roles
• Exceptional communication skills, both written and verbal
• Strong financial acumen with ability to 'think and communicate like a CFO' - telling stories through ROI, cost, revenue, and risk metrics
• Strong analytical capabilities and problem-solving skills
• Ability to work effectively in a fast-paced, rapidly evolving environment.