Decatur - Customer Concierge

Decatur
- Customer Concierge
- Full Time

Location:

Decatur, AL 35603, USA

Employment Type:

On‑site

Pay: $14‑$17 per hour (estimated range; final offers based on skill set, experience, location, qualifications and other factors)

The Receptionist (aka Customer Concierge) answers incoming telephone calls in a friendly, interested, and helpful manner. The role involves gathering caller information, transferring calls to the appropriate person, logging missed and sales calls, taking messages, and sending & responding to electronic communications.

Ideal candidate has customer service training, previous experience in a similar position (administrative, clerical, call centre, customer service, etc.), and a working knowledge of automotive sales/service. Must have a pleasant and courteous personality, strong phone and written communication skills, strong computer skills, and excellent communication and interpersonal skills.

• 1 year basic computer and phone skills
• Concierge, customer service, or hospitality experience preferred but not required
• 1 year administrative or other relevant experience preferred

• Dedicated – Devoted to a task or purpose with loyalty or integrity
• Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well
• Team Player – Works well as a member of a group
• Enthusiastic – Shows intense and eager enjoyment and interest

• Entrepreneurial Spirit – Inspired to perform well by an ability to drive new ventures within the business
• Self‑Starter – Inspired to perform without outside help
• Goal Completion – Inspired to perform well by the completion of tasks
• Ability to Make an Impact – Inspired to perform well by the ability to contribute to the success of a project or the organization
• Work‑Life Balance – Inspired to perform well by having ample time to pursue work and interests outside of work
• Job Security – Inspired to perform well by the knowledge that your job is safe

Driver’s license required

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