Customer Service Sales Representative

Your Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information to customers.
• Collaborate closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery teams to support the order fulfillment process.
• Maintain a positive rapport with customers and provide world‑class service.
• Perform order processing, review dealer requests, and generate system acknowledgements using ERP, Outlook, and Excel.
• Assist in warehouse duties on an as‑needed basis.
• Perform any other duties, tasks or responsibilities as assigned.

• Minimum of 18 years of age.
• Valid driver's license if operating a vehicle for company purposes.
• 1–2 years of experience in a customer service role.
• Proficient in basic math calculations.
• Excellent verbal and written communication skills.
• Personable, enthusiastic, and engaging personality.
• Positive, professional attitude and ability to work as a resourceful team player.
• Proficient computer skills to process and review dealer orders and requests.
• ERP, Outlook, and Excel skills required.

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