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Customer Service Sales Representative
Job in
Decatur, Morgan County, Alabama, 35609, USA
Listed on 2026-06-23
Listing for:
Specialty Distribution Group LLC
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Your Responsibilities
- Serve as the key customer contact for the branch, providing order support and product information to customers.
- Collaborate closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery teams to support the order fulfillment process.
- Maintain a positive rapport with customers and provide world‑class service.
- Perform order processing, review dealer requests, and generate system acknowledgements using ERP, Outlook, and Excel.
- Assist in warehouse duties on an as‑needed basis.
- Perform any other duties, tasks or responsibilities as assigned.
- Minimum of 18 years of age.
- Valid driver's license if operating a vehicle for company purposes.
- 1–2 years of experience in a customer service role.
- Proficient in basic math calculations.
- Excellent verbal and written communication skills.
- Personable, enthusiastic, and engaging personality.
- Positive, professional attitude and ability to work as a resourceful team player.
- Proficient computer skills to process and review dealer orders and requests.
- ERP, Outlook, and Excel skills required.
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