IBS Credit Processor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Active - Regular full-time Decatur IBS, Decatur, AL, US

3 days ago Requisition

General

Summary:

Under the supervision of the Manager of Credit, and in compliance with established policies and procedures, the Credit Processor I performs support functions for the credit department. Functions may include such tasks as credit investigation, credit evaluation and approvals, data entry, identifying and monitoring company liability, dealer and/or customer correspondences.

Essential Functions:

• To perform credit duties requiring extensive phone usage and strong communications skills.
• Acquire credit information from creditors to determine sale and credit limits.
• Approve/verify invoices and decision accounts within delegated credit authority and established credit policy.
• Assist dealers with questions and resolve problems regarding accounts.
• Build and maintain good dealer relations.
• Prepare reports as needed for dealers or management using proprietary software as well as Microsoft products.
• Evaluate various reports determining company credit risk and exposure.
• Maintain select correspondence and/or documentation received from customers and dealers via data entry or imaging.
• May operate one or more standard office machines such as a computer, scanner, fax machine, printer and copier.
• Perform job-related research from internet.
• Assist Dealer Service Department as needed.
• Perform other duties as assigned.

Working Conditions

• Generally good, with little exposure to noise, extreme temperatures, dust or other adverse factors.
• Considerable effort and eyestrain from continued checking on the accuracy of all work leaving the department.

Minimum Level of Preparation and Training

• A high school diploma or equivalent
• Phone based customer service experience preferred

Required Skills, Knowledge and Abilities

• Excellent phone based customer service skills
• The ability to accomplish multiple objectives in a fast paced environment
• Strong communication and team-work skills
• The ability to develop knowledge of bank product, services, and processes
• The ability to develop a thorough understanding of bank specific software
• The ability to operate basic office equipment
• Have a working knowledge of the Microsoft Office Applications of Word, Excel, and Outlook
• Bilingual is a plus