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Senior IT Desktop Support Technician - 2nd​/3rd Line

Job in Decatur, Morgan County, Alabama, 35609, USA
Listing for: United-Launch-Alliance-
Full Time position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

United Launch Alliance (ULA) is seeking an IT Desktop Support Technician 3 to resolve second-line IT incidents across ULA locations, with a focus on the Decatur factory. The role includes troubleshooting, asset management, and providing regular updates to customers during incident resolution.

The candidate will handle service requests in Service Now, deploy desktops and peripherals, and support the setup of new offices or projects in the local region.

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Position Requirements
10+ Years work experience
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