Decatur IT Support Pro - Helpdesk Specialist
Job in
Decatur, Morgan County, Alabama, 35609, USA
Listed on 2026-08-12
Listing for:
Fagron US
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Fagron US in Decatur, Alabama is seeking a Helpdesk Agent to join the IT support team onsite. You will provide technical assistance for computer systems, hardware, and software, acting as the first point of contact for user queries and driving resolution with a friendly, professional approach.
The role requires 2+ years in customer service, strong English communication, and working knowledge of help desk software, databases, and remote-control tools.
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