On-Site IT Support Pro — Helpdesk & Troubleshooter
Job in
Decatur, Morgan County, Alabama, 35609, USA
Listed on 2026-09-05
Listing for:
Fagron
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Fagron is seeking a Helpdesk Agent to join its IT support team in Decatur, Alabama. You will provide technical assistance for computer systems, hardware, and software, acting as the first point of contact for user issues in a lively on-site office environment.
You will escalate complex queries, track tickets, and ensure accurate documentation and closure while delivering strong customer service and clear communication with users.
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