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Office IT Support Specialist — Troubleshooter & Helpdesk Pro
Job in
Decatur, Morgan County, Alabama, 35609, USA
Listed on 2026-09-06
Listing for:
RXinsider LTD.
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
RXinsider LTD. in Decatur, Alabama, is seeking a Helpdesk Agent to join our IT support team. You will provide technical assistance for computer systems and software and act as the first point of contact for user issues in a lively office environment.
Responsibilities include resolving inquiries, escalating where needed, documenting activities, and maintaining knowledge bases. The role requires strong customer service, English proficiency, and hands-on troubleshooting skills.
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