Quality Technical Support Rep

Requisition : 1709

Location: ULA
- Decatur

Relocation: Yes
- Relocation may be available

Travel Requirements: None/Infrequent

• Performs calibration, verification, and functional checks of measurement and test equipment (M&TE), including dimensional, mechanical, and electrical instruments. Ensures all work aligns with internal calibration standards and applicable external requirements.
• Reviews engineering drawings, specifications, and technical data to determine accuracy requirements. Interprets tolerances and GD&T to select proper calibration methods, equipment, and measurement setups.
• Conducts routine and moderately complex calibrations using approved procedures, reference standards, and precision tools. Evaluates measurement results, identifies out-of-tolerance conditions, and documents findings accurately.
• Maintains complete and compliant calibration records, including results, certifications, measurement uncertainty considerations, and traceability data, within the calibration management system.
• Performs incoming inspection and verification of new or outsourced calibrated equipment, ensuring certificates meet traceability and accuracy requirements.
• Provides technical support for equipment discrepancies, measurement issues, and out-of-tolerance investigations. Works with Quality and Engineering to assist in root‑cause analysis and implement corrective actions.
• Applies GD&T knowledge when validating tooling, fixtures, and measurement setups to confirm alignment with engineering intent and capability requirements.
• Supports improvements to calibration procedures, work instructions, and documentation processes to enhance consistency and accuracy.
• Provides user guidance on proper care, use, and handling of calibrated equipment to maintain accuracy and reduce risk of damage.
• Supports internal audits and assessments by supplying calibration data and explaining metrology processes as needed.

High School/GED

Minimum of 4 years of related work experience

• Experience performing calibration or precision measurement using dimensional/mechanical instruments (micrometers, calipers, indicators, height gauges, torque, etc.).
• Ability to read and interpret engineering drawings and basic GD&T.
• Working understanding of ISO/IEC 17025 principles (traceability, calibration documentation, measurement uncertainty basics).
• Ability to follow detailed procedures and accurately record calibration or measurement results.
• Experience using a calibration management or documentation system.
• Strong analytical/problem‑solving ability to determine equipment status and detect out‑of‑tolerance conditions.

• Associate degree or technical certification in Metrology, Precision Measurement, Mechanical Technology, or a related discipline.
• 4-5 years of experience in calibration, dimensional inspection, or precision measurement in an aerospace or regulated manufacturing environment.
• Working understanding of measurement uncertainty analysis and its application in calibration decision‑making.
• Hands‑on experience developing or improving calibration procedures, work instructions, or uncertainty budgets.
• Prior experience supporting internal or external audits (ISO 17025, AS9100, customer audits).
• Familiarity with statistical process control, measurement system analysis (MSA), or gage R&R.
• Strong computer skills, including proficiency with calibration management systems, SPC software, or 3D modeling viewers.
• Ability to troubleshoot equipment performance, measurement discrepancies, and root‑cause issues with minimal supervision.
• Strong communication skills with the ability to collaborate across Quality, Engineering, and Production teams.

• 401(k) match plus an additional employer contribution
• Discretionary annual incentive bonus for eligible employees
• Generous paid time off
• Flexible work environments

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). Therefore, all applicants must be U.S. Persons as defined in ITAR…