Clinical Inside Sales Representative - Spanish Market - Frankfurt area, Germany

Clinical Inside Sales Representative – Spanish Market (Frankfurt area, Germany)

Noris Medical, a global leader in dental implant solutions, is seeking a dynamic and motivated Customer Service, Sales & Operations Representative to support the Spanish market. Based in our Frankfurt office, you will manage customer communications, assist sales processes, and handle daily operational and logistics tasks.

• Provide professional support to Spanish-speaking customers
• Process orders, invoices, and coordinate shipments
• Support sales managers and help drive marketing & sales activities
• Manage leads and maintain relationships with existing customers
• Keep CRM systems and internal reports up to date

• Previous experience in customer service, sales, or operations – required
• Fluent/native Spanish – required
• Proficiency in MS Office and CRM systems
• Highly organized, independent, and proactive
• Must be located in Frankfurt or nearby

• Experience in the dental or medical device field (advantage)
• Familiarity with the Spanish dental market (advantage)

Location: Frankfurt area, Germany

Employment: Full-time

Languages

Required:

Fluent Spanish, English, and German

• Regulatory Submissions: preparing submissions for regulatory authorities, especially 510(k) and EU MDR, securing approvals and maintaining market access
• Regulatory Intelligence: stay updated with latest changes in the medical device industry across the US, EU and other major markets worldwide, monitor regulations and assess impact on products
• RA Input in Design and Development: collaborate with Design and Development teams to provide regulatory guidance and ensure RA requirements are considered throughout the product lifecycle; participate in design reviews
• EU Technical Documentation and 510K Files Maintenance: maintain and update technical documentation for EU products; manage 510K files for US‑distributed products
• Change Impact Analysis: assess impact of product changes, process modifications or regulatory updates on strategy and documentation; provide guidance to stakeholders
• Lead RA Projects: spearhead specific regulatory projects such as new product registrations and market expansions, coordinating cross‑functional teams
• Additional RA Tasks: handle other regulatory affairs tasks as required, including submissions, product registrations, responses to authorities, and maintaining regulatory communication records

• Minimum 5 years of experience in Regulatory Affairs within a medical device company, focusing on non‑active devices
• Strong knowledge of US and EU regulations and familiarity with other international frameworks (advantage)
• Proficiency in conducting change impact assessments and implementing regulatory strategies
• Exceptional written and verbal communication skills in English
• Ability to collaborate effectively with cross‑functional teams (R&D, QA, Marketing)
• Track record of ensuring product compliance with relevant regulations and standards
• Meticulous attention to detail in reviewing regulatory documentation

Education: Bachelor’s degree in a relevant scientific or engineering field (advanced degrees in Regulatory Affairs are advantageous)

• Conduct sales calls and other activities aimed at achieving sales quota and goals for the assigned accounts and territory; ensure all activities follow company policies and applicable laws
• Attend planning meetings and develop sales activity plans to optimize performance and achieve target outcomes
• Assist with dental surgery procedures by guiding dentists in product use, drilling sequences, and surgery area setup
• Ensure collection of outstanding accounts receivable in coordination with corporate staff
• Cultivate new and expanded sales prospects to drive product growth
• Resolve customer inquiries and complaints
• Set follow‑up appointments to keep customers informed about new products

• Previous experience selling dental products/medical devices in a B2B setting
• Existing book of business in one or more primary markets (plus)
• Self‑starter with intrinsic drive to work hard
• Ability to communicate effectively and build rapport with…