Sales Operations Manager
Job in
Decatur, Morgan County, Alabama, 35609, USA
Listed on 2026-07-09
Listing for:
Massage Heights Indianapolis
Full Time
position Listed on 2026-07-09
Job specializations:
-
Sales
Job Description & How to Apply Below
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Wellness resources
Sales Manager to lead daily operations and aggressively grow membership sales at Massage Heights Decatur, a locally owned, membership-based wellness retreat. This hands‑on leadership role focuses on driving membership sales conversion, building high‑performing front‑desk and therapist teams, owning KPIs, labor efficiency, and guest experience, and scaling a membership-based business with discipline and precision.
Key Responsibilities- Drive membership sales conversion to 25% (target 25-35%)
- Build and lead a high‑performing front desk sales and therapist team
- Own KPIs, labor efficiency, and guest experience
- Scale the membership-based business with discipline and precision
- Full ownership of KPIs:
Membership sales conversion, retention, rebooking, guest experience - Master all systems:
Zenoti POS, Operations & Forecasting tools, SharePoint, Anchor Point - Assess team performance and identify skill gaps
- Establish daily, weekly, monthly scorecards
- Stabilize staffing, scheduling, and service execution
- Consistently hit or exceed performance targets:
- 25-35% membership conversion
- 99% retention
- Implement structured role‑play sales rehearsal & service training
- Optimize therapist and front desk scheduling to maximize room utilization
- Recruit and onboard:
- 20 massage therapists
- Front desk sales associates to support growth
- Tight control of labor and operational costs
- Develop an internal leadership bench (assistant manager / lead)
- Contribute insights to annual budget and forecasting
- Drive consistent revenue and operational growth
- Scale membership by adding 500 active members
- Membership conversion: 25-35%
- Retention rate: 99%
- Massage therapist rebooking: 60%
- Front desk prospect conversion: 25%
- Employee culture engagement & retention
- Operational structure consistency
- Balancing exceptional service with aggressive sales execution
- Turnaround challenging role building from the ground up
- Recruit massage therapists while maintaining profitability
- Must love tacos
- Must be competitive & result driven
- Holding high standards under pressure and volume
- Loves numbers, scorecards, and accountability
- Enjoys coaching teams to win
- Takes ownership of results—good or bad
- Is energized by growth and challenge
- Wants to build a career, not just hold a job
- 1–5 years of sales leadership experience
- Proven success in sales-driven, KPI-based environments
- Strong coaching and people leadership skills
- Excellent communication and problem‑solving abilities
- Self‑starter with ambition to grow personally and professionally
- $17–$25 per hour, based on experience and performance
- Performance‑driven compensation opportunities for top producers
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×