Police Records Technician

This position is only available in the Police department.

Starting Pay Rate: $19.23; FLSA:
Nonexempt.

• Receives, reviews, prepares and/or processes department documents such as police incident and criminal investigation reports, accident reports, citations, warrants, impound records, etc.; verifies, completes and/or codes required information; enters information into department databases; updates database information; creates new files and purges old data as appropriate; and maintains copies in department files.
• Utilizes Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) terminals; conducts background and criminal history checks; enters information regarding tags, driver’s licenses, warrants, missing persons, and stolen property; and obtains, retrieves and relays information to police officers, detectives, other law enforcement or other staff as requested.
• Processes requests for records and reports; receives requests from courts, law enforcement personnel or agencies, victims and general public; retrieves police/incident reports; determines confidentiality of requested document/report; verifies identities and assures authority of individuals to receive confidential information; establishes quantity of information requester is authorized to receive; forwards and/or mails accordingly; and ensures reports are provided in a timely manner.
• Performs general customer service functions; answers telephones; greets customers and visitors; provides assistance, requested documents and information regarding department services and procedures; refers callers to other staff members as appropriate; and takes messages.
• Processes payments for documents; accepts payments and records receipt of same; balances cash drawer; and maintains related documentation.
• Provides general clerical support to department personnel.

High school diploma or GED required; one year of experience in clerical/general office work or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Must possess and maintain a valid Georgia driver’s license; must obtain and maintain certification as a GCIC/NCIC Basic Operator.

To be considered for this position, you must pass a pre‑hire assessment. You will be evaluated on Spelling, Math, and Data Entry. The time limit and passing score for each assessment module are listed below:

• Spelling – 10 minutes, 70%
• Math – 15 minutes, 70%
• Data Entry – 3 minutes, 6000 Net Keystrokes per hour

TOTAL TIME: 28 minutes.

Offer is contingent upon the successful completion of an extensive background check that includes a lie detector test. You must not have used illegal drugs within the past year. Offer is contingent upon the successful completion of a pre‑hire physical that includes a drug and alcohol test. This is a 24‑hour operation; shifts are available based on operational need. You must be willing to work any shift, including weekends.