Maintenance Supervisor

About the Organization Affiliated Resources Group (ARG) specializes in housing and real estate development. By coordinating the missions of its affiliated companies, ARG works to maximize opportunities for economic growth and development to enhance lives through programs that expand economic opportunities for individuals and their families. ARG affiliates develop and manage housing, administer large government programs and provide consulting services to facilitate operational and programmatic sustainability.

Affiliated Resources Group's strategic objectives include long-term sustainability, growth and development, quality of life, and creating a larger community. Operating under the umbrella of ARG, affiliated companies provide affordable housing solutions and promote community and economic development through rental assistance programs, resident services, and the revitalization of neighborhoods in DeKalb County and beyond.

Our history of strategically partnering with private/public entities as well as administering federal programs has positioned ARG's affiliates to successfully deliver affordable housing. We provide critical services that support the wellbeing of our clients/residents and pathways to self-sufficiency for program participants that seek to break the cycle of poverty. Connecting the Agency's larger objectives has helped ARG to thrive and expand our impact in the community.

ARG maintains a working culture that supports our staff by continually improving and optimizing the Agency's organizational and operational effectiveness. The Agency continues to develop and position our team to succeed.

The Maintenance Supervisor is responsible for maintaining the physical integrity of the HDC properties. In this role, an individual must have working knowledge of all aspects of maintenance repair and service including the ability to troubleshoot problems and provide superior customer service. The Maintenance Supervisor is expected to provide exceptional service to all residents.

Essential functions for this position relate to the responsibility of assistance with property operations of the assigned property(s), including but not limited to:

• Reviews incoming work orders (e.g., emergency, urgent, and general/routine) to prioritize and address in a timely manner.
• Makes decisions on whether to repair or replace damaged property.
• Estimates completion time and materials needed for repairs.
• Works closely with property management team to ensure that inventory includes the required equipment, materials, supplies and services to meet needs.
• Assures all rental units are ready for inspection prior to the inspector’s arrival.
• Ensures all repairs are made pursuant to the Uniform Physical Conditions Standards (UPCS).
• Implements preventative maintenance plans.
• Prepares and maintains, files, records and reports on maintenance operations in an accurate and timely manner.
• Ensures that all work performed is in compliance with local, state and federal regulations including lead base paint and asbestos abatement.
• Documents and logs resident complaints and owner damage claims and advises parties of results.
• Follows all established safety/security procedures and standards.
• Responds to after-hours and weekend emergency calls in accordance with company policy and procedures.
• Accountable for consistent adherence to company standards regarding the ethical, responsible, and appropriate use, care and safeguarding of company materials, supplies, resources and other assets.
• Performs other duties as required including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.

• High…