Guest Service Representative
Job in
Decatur, DeKalb County, Georgia, 30030, USA
Listed on 2026-07-01
Listing for:
Vision Hospitality Group
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Deliver outstanding customer service during check-in and check-out;
Respond to guest requests with urgency;
Maintain knowledge of hotel systems including PBX phone system, PMS reservation systems, and general office machines;
Sell and up-sell rooms to walk-ins and phone reservations;
Strive for 100% occupancy and 100% guest satisfaction
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