Plant Operator ; Water or Wastewater

Summary

Maintain all aspects of child support accounts based on Tarrant County child support Orders.

• Enters new accounts into the computer system.
• Modifies existing accounts according to new Court-ordered payment plans.
• Checks for money held on new accounts and identifies and distributes it to cashier for posting.
• Searches computer records for new and modified Orders and searches card file for older records.
• Locates and pulls Order cards for computation by Bookkeeping on problem accounts.
• Files Order cards.
• Maintains and updates personal information on all clients provided on Order cards.
• Answers questions and resolves problems regarding missing information or errors through contacts with attorneys and clients.
• Handles all returned money and attempts to locate payee, ensuring payments are re‑mailed to accurate addresses.
• Updates transaction entries into Trust Accounts.
• Performs backup duties at the I.D. terminal, runs payment histories, and performs computations.
• Assigns account numbers for cash payments and income withholding orders.
• Updates payee/payor addresses as a backup duty.
• Performs all other related duties as assigned.

• High School diploma or equivalent.
• Five (5) years of any combination of college and work experience.
• Customer service experience preferred.
• Experience with PCs and PC software.
• Good communication skills, both written and verbal.
• Bilingual preferred.

While performing the duties of this position, the incumbent is regularly required to walk, sit, stand, stoop, reach and lift.

Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long‑term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full‑time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation).

In addition to these “basic employee benefits” and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.

Note:

These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Harrison at .