Office _ Engineer , Telecommunications Systems; Information and Instructional Technolo

Overview

The DeKalb County School District is seeking an experienced and professional Engineer I, Telecommunications Systems. Salary Grade/

Schedule:

Unified 127. Salary Schedules: .

Title:

Engineer I, Telecommunications Systems. Facilitates telecommunications operations, network operations, support and management at all sites of the DeKalb County School System (DCSS); implements and designs network and other technical solutions and network standards; and provides advanced troubleshooting and technical support.

• Repairs and corrects all telecommunications issues received through work orders, including moves, adds, and changes to service.
• Maintains the integrity of the school system's main telephone switchboard.
• Maintains various other telecommunications systems (e.g., voicemail, School Connects).
• Ensures all telecommunications systems are operating at peak performance.
• Receives calls regarding requests and other information based on telecom interests; responds to daily issues and dispatches technicians accordingly; responds to cell phone issues based on issuance.
• Performs daily checks on all telecom systems to include all servers, systems, switches and other peripherals required for the telecom system.
• Ensures all troubleshooting, installations and repairs of telecom equipment and servers are completed, documented and configured per the project.
• Designs and programs network and other technical solutions.
• Keeps documentation on all telecom systems, servers and peripherals.
• Handles cell phone requests and issues as needed.
• Performs installation of new equipment.
• Ensures all systems have up-to-date software release versions and monitors technical bulletins for any current notices.
• Participates in planning meetings for new system installations and maintenance; participates on committees and attends all essential meetings.
• Develops training and user guides for current systems; trains co-workers on use of system.
• Speaks with outside vendors on the District's behalf regarding telecom infrastructure.
• Remains current on current trends in Telecommunications.
• Carries a district issued cellular phone and may require work outside of regularly scheduled hours as this position is critical to efficient operation of the DCSD communications Infrastructure.
• Performs other duties as assigned.

• Bachelor's Degree in Computer Science, Information Technology, Communication Systems Engineering or closely related area is required.
• More than three (3) years telecommunications systems installation/maintenance or closely related experience is required.