Operational Excellence Engineer II

Overview

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

Work Location: Atlanta, GA

Additioanl Information: This position will support 3 Emory Hospitals in DeKalb County with a primary office at Emory Decatur Hospital.

The Operational Excellence Engineer
II at Emory Healthcare plays a key role in driving continuous improvement initiatives across the organization. This advanced-level position focuses on optimizing healthcare systems, enhancing patient outcomes, and supporting cross-functional teams with process improvement projects. With a solid foundation in Lean and Six Sigma methodologies, the Engineer II independently manages moderate-to-complex projects and serves as a knowledgeable resource on best practices for operational efficiency and quality improvement.

• Process Improvement Projects:
  • Lead and support moderate-to-complex projects to enhance healthcare systems and operational efficiency
  • Utilize a structured methodology to analyze localized systems and processes, recommend improvements, and coordinate change implementation through individual and team facilitation
• Advanced Data Analysis:
  • Conduct in-depth workflow analyses, time studies, and data collection
  • Apply statistical techniques to analyze data, create advanced process maps, generate Pareto charts, pivot tables, develop run/control charts to identify trends and opportunities for improvement and establish statistical significance for causal factors
  • Access eHMR and other databases to modify established reports for analysis
• Lean & Six Sigma Facilitation:
  • Act as a mentor and resource for departments implementing Lean and Six Sigma methodologies
  • Provide guidance on Daily Management Systems, A3 problem solving, and advanced Lean concepts such as kaizen and value stream mapping
• Project Management & Planning:
  • Independently manage project timelines, resources, and milestones for process improvement initiatives
  • Collaborate with leadership and stakeholders to define project goals, scope, and deliverables, ensuring alignment with organizational objectives
• Productivity & Performance Review:
  • Conduct comprehensive reviews of departmental productivity and operational performance
  • Identify root causes of inefficiencies and elevate findings to responsible roles, offering actionable recommendations for improvement
• Reporting & Communication:
  • Develop and present detailed reports, dashboards, and presentations for leadership and department stakeholders
  • Communicate project progress, challenges, and outcomes effectively to cross-functional teams and executive leadership
• Research &
  
  Innovation:
  • Research industry best practices and emerging trends in healthcare operational excellence
  • Propose innovative solutions and improvements that enhance the effectiveness and sustainability of Emory Healthcare's processes.

• Education:
  
  Bachelor's degree in Industrial Engineering, Healthcare Administration, Business, or a related field
• Master's degree preferred
• Experience:
  
  3-5 years of experience in process improvement, engineering, or operations, preferably in a healthcare environment
• Certifications:
  
  Lean and/or Six Sigma Green Belt certification preferred.

• Proficient in Process Improvement methodologies with a demonstrated ability to apply these concepts in complex settings
• Strong analytical and statistical skills, with experience in data analysis tools such as Excel, Tableau, Minitab, or similar software
• Excellent project management skills with the ability to independently manage multiple projects and prioritize effectively
• Advanced communication and interpersonal skills, with experience presenting to leadership and cross-functional teams

• Leadership:
  Demonstrated ability to lead projects and collaborate effectively with…