Office_Engineer , Systems; Information and Instructional Technology

The DeKalb County School District is seeking an experienced and professional Engineer I, IT Systems
.

Salary Grade/Schedule
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Unified 127

Salary Schedules
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The material contained herein is subject to change. All open positions offered by the DeKalb County School District are subject to specific job requirements. The DeKalb County School District is an equal opportunity employer, and all hiring decisions are subject to federal, state, and local employment laws and regulations.

Title
: Engineer I, IT Systems

Designs, implements, monitors, and supports the wired and wireless network, which includes managing Palo Alto firewalls, Juniper switches/routers, and Aruba wireless access points. This ensures secure, reliable, and high-performance connectivity across all schools and facilities, with a focus on K-12 security compliance and network modernization planning.

Manages and secures the Google Workspace for Education (GWE) environment for DeKalb County Schools. This includes overseeing user accounts and organizational units, deploying security updates, securely integrating third‑party applications, and providing analytics and reporting to inform leadership on adoption, usage, and security trends.

• Analyzes and resolves personal computer (PC) hardware and software problems; assures that all services, systems and networks are on‑line and operational; reviews open calls and receives alerts of critical issues in the district; installs and supports new and existing software applications.
• Provides remote and on‑site hardware, software, and network support at assigned schools; provides technical support to users in multiple departments; orders repair parts and equipment needed for the support in the schools, administration offices and the IT department; maintains computer parts inventory for the schools, administration offices and the IT department.
• Documents network configurations, policies, and troubleshooting procedures.
• Documents standards, procedures, and troubleshooting guides for district IT staff.
• Provides training and technical guidance to IT staff on network monitoring tools, troubleshooting, and escalation procedures.
• Participates in district wide IT planning efforts, contributing expertise in network design, security, and modernization.
• Conducts training on technical products.
• Network services requirements:
  • Configures, monitors, and maintains district firewalls (Palo Alto), Juniper routers/switches, and Aruba wireless access points to ensure network performance, security, and reliability.
  • Designs, implements, and supports wired and wireless network infrastructure upgrades, including structured cabling and district backbone connections.
  • Monitors network performance and troubleshoots issues affecting schools, data centers, and administrative facilities; provides escalation support for critical outages.
• Implements and maintains secure remote access solutions, VPNs, and network segmentation to protect sensitive data and comply with FERPA, COPPA, and CIPA.
• Collaborates with security teams to monitor and respond to threats, firewall alerts, and intrusion attempts.
• Conducts capacity planning, bandwidth utilization analysis, and proactive performance tuning to meet instructional and administrative needs.
• Supports failover and disaster recovery solutions, ensuring high availability of core services.
• Google services requirements:
  • Administers the Google Workspace for Education domain, ensuring compliance with Google best practices and K‑12 standards.
  • Manages user provisioning, organizational units, groups, and access permissions aligned with district policy and instructional needs.
  • Configures and enforces security settings including multi‑factor authentication, data retention, content filtering, and access restrictions.
  • Oversees integration of approved third‑party applications, ensuring compliance with FERPA, COPPA, CIPA, and district security policies.
  • Provides tier‑3 technical support for GWE services (Drive, Classroom, Meet, Gemini, etc.).
  • Develops analytics and reports on system adoption, usage trends, and license allocation for leadership decision‑making.
  • Conducts periodic audits of domain settings, security…