Spa Sales Specialist

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Our brand purpose is to Elevate the Lives of the People we Touch
. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Massage Heights Decatur isn’t your typical spa front desk. We’re building a high-performance membership sales team
, and we need a natural closer who knows how to build genuine rapport, ask the right questions, and guide guests toward a decision that actually improves their life — consistent, affordable wellness care.

If you’ve ever felt capped in a retail or call-center sales job, or you’re a sales-driven person tired of pushing products you don’t believe in, this could be your next move. Here, you’re selling something people leave the building thanking you for.

• Owning the guest journey from check-in to close — greeting every guest with warmth and building rapport within the first 60 seconds
• Running our proven sales process — intake questions, value bridge technique, and objection handling scripts designed to convert first-timers into members
• Presenting membership options confidently and clearly, tailoring the offer to what each guest actually needs (not a one-size-fits-all pitch)
• Handling objections with empathy and skill — "let me think about it" becomes "sign me up"
• Hitting and tracking conversion targets — you’ll know your numbers daily, weekly, and monthly
• Following up with prospective members who didn’t convert on their first visit
• Collaborating with therapists and management to ensure every guest has a five-star experience that makes the sale easy

• 1+ years of sales experience — retail, membership-based business (gym, spa, salon), or similar high-conversion environment strongly preferred
• A track record of hitting sales or conversion targets — be ready to talk numbers in your interview
• Natural rapport-builder — you can read people, adjust your approach, and make strangers feel comfortable fast
• Process-driven mindset — you follow a proven script and system rather than winging it, but know how to make it feel authentic
• Resilient and coachable — you take feedback, adjust, and keep improving your close rate
• Excellent communicator — in person and on the phone
• Reliable and organized — able to manage a front desk, schedule, and sales pipeline simultaneously

• Uncapped commission — the better you sell, the more you earn
• A proven sales system — you’re not figuring this out alone; we provide scripts, training, and ongoing coaching built on frameworks from top sales educators
• Growth path — high performers move into leadership as we expand
• A product people actually want — no cold calls, no convincing people they need something fake. You’re offering real relief and real results.
• Team culture that celebrates wins — we track numbers, celebrate closes, and push each other to get better