Field Technician​/Engineer

Field Technician/Engineer

Travel 80-85% in United States and in Canada

• 2-3 years installation, maintenance and repair experience with PVC Belling Machines, Swarfless Saws, Haul-Offs, Coilers, Packaging Machines, Pipe Bending, Slotting and Threading Machines.
• Superior Customer Service Skills.
• Excellent interpersonal skills.
• Exceptional time management.
• Competent Stress Management.

• Perform services at primarily at customers' premises.
• Be the point of contact for technical assistance to all customers.
• Be the technical interface with the Customer Service and the Technical Department in Europe.
• Install machinery at the customers’ locations.
• Provide technical assistance by phone and email.
• Troubleshoot, repair, and maintain the equipment at customers’ sites.
• Identify the correct spare parts to supply to customers.

• High School Degree in Mechanics/Electronics/Electrotechnics.
• Good working knowledge of Microsoft Office suite.
• Good knowledge and understanding of components and basic pieces of equipment usually included in machinery. Working knowledge of electromechanical components and systems.
• Good reading ability of drawings and schemes (electrical, hydraulic, pneumatic).
• Knowledge of pneumatic systems.

• Post high-school education in Mechanics/Electrotechnics/Electronics.
• Deep knowledge of electromechanical components and systems.
• Basic use of 2D Cad. Knowledge of plastic extrusion machinery and lines.
• Knowledge of packaging systems/machines.
• Working knowledge of Spanish OSHA training.

• 3 years of experience as a customer field technician.
• Maintenance of plastic extrusion pieces of equipment.
• Used to travel in the US & Canada.

• 5 years of experience as a customer field technician.
• Travelling abroad (South America).
• Experience in selling spare parts and maintenance contracts.