Crisis CSU - Case Manager - Sun-Thurs

Crisis Stabilization Unit (CSU) Case Manager

FT | Sun
- Thurs 7:00 AM-3:45 PM

Our DeKalb Regional Crisis Center (DRCC) is a vital access point for adults in crisis. Whether walk-ins, hospital referrals, or involuntary evaluations, we provide compassionate and structured stabilization through three levels of care - including our Crisis Stabilization Unit (CSU) where you'll make a powerful difference.

As a CSU Case Manager, you'll be a critical support for adults in psychiatric or substance use crisis. Your work will be grounded in compassion, collaboration, and action. On your shift, you'll:

• Conduct community needs assessments to guide individualized support
• Provide recovery-oriented and trauma-informed care
• Create, update, and track progress on Individual Treatment Plans (ITPs)
• Coordinate discharge planning, including housing, shelter, or inpatient referrals
• Facilitate skills-building groups and document participation
• Support across PES and CSU units as needed
• Collaborate in daily treatment team meetings to ensure continuity of care
• Partner with families, transportation, and community providers to ensure seamless transitions
• Accurately document progress and reauthorization needs in the EMR system
• Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources

• Bachelor's degree in a human services field (e.g. Psychology, Social Work, Human Services)
• Strong organizational skills and documentation abilities
• Comfort working in high-intensity settings with diverse populations
• Strong communication and teamwork mindset
• Able to pass & maintain certification in CPR, CPI (Crisis Prevention), First Aid & Defensive Driving
• Tech-savvy enough to handle electronic documentation
• Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles
• Preferred:
  One (1) year of experience in mental health or substance use support

• Crisis Intervention setting - fast-paced, emotionally rewarding
• Full-time schedule:
  Sunday-Thursday, 7:00 AM-3:45 PM
• May require holidays, weekends, or extended hours as client needs arise
• CPI, CPR, First Aid training and regular continuing education required
• Direct interaction with individuals and their families in both clinical and discharge settings

Claratel Behavioral Health offers more than just a job - we offer a mission, a movement, and a team of professionals who believe that mental health care should be accessible, personal, and healing. We're CARF-accredited and deeply committed to diversity, equity, and client-centered excellence.